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Idiomas disponibles
Idiomas disponibles
Who do I contact?
and subject to a warranty claim please file one through
the support section of the ` website:
www.philandteds.com/support. If you are unsure if the
product is subject to a warranty claim, or it is outside the
one year warranty period, please consult our web support
(www.philandteds.com/support) from where you can
access a local customer care team. You will need to
provide proof of purchase. They will inform you of the
next step.
Please register your product purchase through our online warranty
registration by visiting:
www.philandteds.com/register
Who is covered?
from an authorised dealer. Proof of purchase is required.
What is covered?
deemed faulty by `, providing the product
has at all times been used in normal conditions, used
in accordance with the instructions & been properly
maintained.
What is not covered?
product; poorly maintained product; normal wear, fading
& fabric cuts; improper use or care: (by way of example)
abnormal use; not following instructions; excessive load;
transport damage i.e. airline or freight damage.
If your product is less than a year old
The original purchaser buying product
Workmanship or materials that are
Second hand product; modified
Customer costs within warranty
The customer is
responsible for any inwards freight charge to return
product to a ` representative for warranty & or
service.
Customer costs outside warranty
is not provided or product is outside of the one year
warranty period, ` reserves the right to charge a
service fee and/or charge for parts replaced/repaired.
A return freight charge may apply.
Exclusions
Any consequential loss or damage to any
person or property directly or indirectly as a result of using
a ` product.
WORLDWIDE COVERAGE:
If you file a warranty claim
outside of the country of purchase we reserve the right to
charge freight and/or service fees. * Consumers may have
extra rights in some countries or states.
Where proof of purchase
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