Beko GN163120X Manual Del Usuario página 39

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Troubleshooting
• The cooler compartment temperature is set to a
very low degree. >>> Set the freezer compartment
temperature to a higher degree and check again.
The temperature in the cooler or the freezer is
too high.
• The cooler compartment temperature is set to a very
high degree. >>> Temperature setting of the cooler
compartment has an effect on the temperature in
the freezer compartment. Wait until the temperature
of relevant parts reach the sufficient level by
changing the temperature of cooler or freezer
compartments.
• The doors were opened frequently or kept open
for long periods. >>> Do not open the doors too
frequently.
• The door may be ajar. >>> Fully close the door.
• The product may have been recently plugged in
or a new food item is placed inside. >>> This is
normal. The product will take longer to reach the set
temperature when recently plugged in or a new food
item is placed inside.
• Large quantities of hot food may have been recently
placed into the product. >>> Do not place hot food
into the product.
Shaking or noise.
• The ground is not level or durable. >>> If the
product is shaking when moved slowly, adjust the
stands to balance the product. Also make sure the
ground is sufficiently durable to bear the product.
• Any items placed on the product may cause noise.
>>> Remove any items placed on the product.
The product is making noise of liquid flowing,
spraying etc.
• The product's operating principles involve liquid
and gas flows. >>> This is normal and not a
malfunction.
There is sound of wind blowing coming from the
product.
• The product uses a fan for the cooling process. This
is normal and not a malfunction.
There is condensation on the product's internal
walls.
• Hot or humid weather will increase icing and
condensation. This is normal and not a malfunction.
• The doors were opened frequently or kept open
for long periods. >>> Do not open the doors too
frequently; if open, close the door.
• The door may be ajar. >>> Fully close the door.
There is condensation on the product's exterior
or between the doors.
• The ambient weather may be humid, this is quite
normal in humid weather. >>> The condensation
will dissipate when the humidity is reduced.
The interior smells bad.
• The product is not cleaned regularly. >>> Clean
the interior regularly using sponge, warm water and
carbonated water.
• Certain holders and packaging materials may cause
odour. >>> Use holders and packaging materials
without free of odour.
• The foods were placed in unsealed holders. >>>
Keep the foods in sealed holders. Micro-organisms
may spread out of unsealed food items and cause
malodour. Remove any expired or spoilt foods from
the product.
The door is not closing.
• Food packages may be blocking the door. >>>
Relocate any items blocking the doors.
• The product is not standing in full upright position on
the ground. >>> Adjust the stands to balance the
product.
• The ground is not level or durable. >>> Make sure
the ground is level and sufficiently durable to bear
the product.
The vegetable bin is jammed.
• The food items may be in contact with the upper
section of the drawer. >>> Reorganize the food
items in the drawer.
If The Surface Of The Product Is Hot.
• High temperatures may be observed between the
two doors, on the side panels and at the rear grill
while the product is operating. This is normal and
does not require service maintenance!Be careful
when touching these areas.
A
WARNING:
If the problem persists after following the instructions
in this section, contact your vendor or an Authorised
Service. Do not try to repair the product.
38 / 37 EN
Refrigerator / User Guide

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