Troubleshooting Guide - Astralpool R3 Guia De Inicio Rapido

Troubleshooting Guide
PLEASE CHECKTHE FOLLOWING BEFORE CALLING YOURSERVICE CENTER
Before troubleshooting, the pool cleaner must be disconnected from the power supply and the power supply must be unplugged from the electncal outlet to prevent damage to the
unitand possible personal injury.
1. Unit does not pump water or move:
a) Check to see if eleclnc outlei has power.
b) Check if transfonner is plugged inlo a grounded outlel and the cable assembly
is plugged inlo the Iranslonner:
cl Switch the power supply ·OFF" and ·ON" a few limes. Allow 45 seconds
between ·ON" and ·OFF".
d) Check for and remove any debns such as hair, slnng, or leaves thai may be
obslrucling the free movemenl of Ihe wheels.
2. Unit does not pump water at all, or pumps slowly but moves:
a) Check to see if propeller is seized due to accumulation of hair or debns on Ihe
propellers. Remove the lop screw on Ihe outlel lop and clean the propeller.
When reassembling the lop cover, do nol overtighlen the screw.
b) Check 10 see if the filter bags are thoroughly clean. Clean as necessary.
cl If a and b are negative, check the pump molor. If they are nol functioning send
the unit to your service center.
3. Unit does not move but does pump water:
a) Check
10
see if forwardireverse molion is obstrucled by foreign matter; hair,
debris, ete. on wheels or there is an entanglement with the power cord.
b) Check there is no debns sluck inside the wheel between gears
c) Venfy if the rolling brush is property positioned and nol broken. The brush is
lransferTing the rolalion 10 Ihe wheels and "
~
broken· the robot will not move
property.
d) Check the molor. ~ is nol functioning, send the unil 10 your service cenler.
4. Climbing Model Only· Unit does not climb the wall:
a) Check to see if the filler bags are thoroughly clean. Clean as necessary.
5. Unil does not pick up dir! and debris:
a) Check 2a and 2b of this guide.
b) Exlend Ihe waler inlake (see page 3)
c) Check the Filter Intake Valve Flaps on the underside of your unit (see image
bellow). The Flaps should move freely 10 open and close. Clean and free the
Valve Flaps if necessary.
6. Unit does not seem to cover the entire pool:
a) Mosl likely a Ihorough cleaning of the filter is needed.
b) Venfy that the unit rotales by 90 degrees while luming. If nol· add or remove
Hoals according to the instruetions on page 4.
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c) Check to see Ihat Ihe Hoating cable is property spread oul and is untangled.
d) Allow the unit 10 run in the pool for the entire cleaning cycle.
e) Check thai the Molor is operating. Please refer 10 Ihe section 2 of this guide
n
After following all of Ihe above, if there is slill a problem, call your dealer for
specific additional assislance.
7. Debris Comes Out Cf The Unit When Removing II From Pool
a) Filler lock lever (Top Access Lid Does Not Close Property) • Check thaI the
Lock release mechanism is not damaged. The lid edges should be aligned
with Ihe unit's body and the top filter is property locked.
b) Intake Valves • Check thai the Filter Intake Valve Flaps (see image 5 ) move
freely to open and close. Clean flaps ~ necessary.