Warranty Coverage - VITORIA Nyx Hybrid e-road01 2021 Manual Do Propietario

supervision or after having been instructed by a responsible
person. Otherwise, there is danger of operating errors and injuries.
CAUTION: Read and observe the instructions and safety warnings
you will find in the operating instructions of the battery, motor and
cyclocomputer. A safety warning with the following content can be
found on the bottom side of the charger: ONLY use with original
lithium-ion batteries!
1.

WARRANTY COVERAGE

- VITORIA offers a two-year warranty for rigid frames and forks;
and two years for Vitoria Syntium components, against any
manufacturing defect and / or material defects from the date of
purchase, being valid only for the original purchaser of the
product and not transferable. Thus, Vitoria has the right, in the
event of a defect in conformity, to repair and / or replace the
defective product with a similar one, or with the same
characteristics in the event of a lack of stock, which implies
possible variations in color, design, etc.
- The warranty against painting defects of the paintings maintains
a duration of 2 years, and 12 months for fluorescent paints.
- This warranty also specifically covers defects in paint and lacquer
origin of all frames and rigid forks for the period of 2 years, except
for special reflective paints (see on the web) for a period of 12
months.
- The Vitoria warranty is fully compatible with the legal and
commercial warranties offered by the manufacturers and
distributors of the components that we mount on our bicycles,
and the user must, in the event of a defect of conformity, transact
directly with said manufacturers or distributors those individual
guarantees of said components.
- To enjoy the Vitoria warranty, the customer must register the
bicycle on our website: www.vitoriabikes.es within a period of 1
month after the date of purchase. The non-activation of the
warranty implies the loss thereof, and the two-year legal warranty
will apply.
- In the event of exercising this warranty, the user must provide
the purchase invoice and photographs that clearly indicate the
affected area. In case of replacement, the damaged products will
become the property of Vitoria.
- The guarantee against painting defects of the paintings
maintains a duration of 2 years, and 12 months for fluorescent
paints.
- Vitoria reserves the right to repair or replace the defective
frame, for the same model or equivalent in case of out of stock,
which implies possible variations in color, design, etc.
All the components and suspension forks mounted on our bicycles
will be covered by the original manufacturer's warranty with the
minimum required by the regulations of the country of purchase.
TERMS
- In the event of exercising this guarantee, the user must provide
VITORIA with the purchase receipt, which is required as proof to
invoke the guarantee.
- This guarantee will not be valid if the damage to the frame is
attributable to improper use and / or failure to comply with the
warnings and recommendations contained in the user manual,
and the guarantee that is directly due to misuse of the product by
the user may be rejected. of the user.
- The guarantee of paints, lacquers, and decals, will be totally
eliminated due to incorrect actions against the frame, whether
due to force majeure or involuntary (fall, blows, support of the
frame on unsuitable objects and without due protection) or
intentional manipulation (gluing adhesives not indicated for the
use in question, whether it is insulating tape, American tape, etc.,
paint or post-sale lacquer outside the control of Vitoria).
- The warranty does not apply in any case to breakages or defects
derived from the negligent use of the bicycle, the assembly of
other non-original accessory elements to those supplied or
assembled by the factory, or improper handling and maintenance
operations by the user.
- Regarding the parts subject to normal wear and tear, this
guarantee does not cover these elements in any case, which are
the following:
- The use of a bicycle is subject to physical risks, both on the road
and in the mountains. This guarantee, which refers only to the
replacement of defective components from origin, does not cover
breakages due to accidents or improper use.
CONFORMITY WITH SAFETY RULES
According to the technical specifications indicated in the European
harmonization standards, VITORIA complies with all the relevant
requirements of RD 339/2014, of May 9.
Production control is ensured by our quality system, which meets
the requirements of ISO 9001.
The following harmonized standards have been applied:
EN 14781 Road bikes - Safety requirements and test methods
EN 14766 Mountain bikes - Safety requirements and test methods
EN 14764 Urban bikes and trekking-Safety requirements and test
methods.
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