Troubleshooting - Symbol ORG LS 9208 Manual Del Usuario

Q u i c k

Troubleshooting

Problem
The scan patterns do
not display when you
follow the directions
for installing the in-
terface cable on
page 2.
Scan line(s) display,
but bar code cannot
be read.
Bar code is decoded,
but not transmitted to
the host.
Scanned data is in-
correctly displayed
on the host.
R e f e r e n c e
Possible Causes
No power to the scan-
ner.
Interface cable is not
properly connected.
Scanner is not pro-
grammed to read the
bar code type.
Bar code is damaged
or out of specification.
Bar code is too far
from scanner.
Triggered scanning is
being used incorrectly.
The POS host termi-
nal has disabled scan-
ning or overridden
parameter settings.
Scanner is not pro-
grammed for the cor-
rect host type.
Scanner is not proper-
ly programmed to
work with the host.
Check scanner host
type parameters or
editing options.
7
Possible Solutions
Ensure the host has power, and is
on. If the scanner uses a separate
power supply, ensure it's connect-
ed to a working AC outlet.
Check for loose cable connec-
tions.
Ensure scanner is programmed to
read the bar code type you are
scanning.
Try scanning other bar codes of
the same bar code type.
Move the bar code closer to the
scanner's exit window.
Press the trigger to activate de-
coding. Follow directions on page
4.
See the technical person in
charge of scanning.
Scan the appropriate host type
programming bar code.
• Ensure proper host is selected.
• For RS-232, ensure the scan-
ner's communication parame-
ters match the POS host's
settings.
• For keyboard wedge, ensure
scanner is programmed with
the correct country code and
that the CAPS LOCK key is off.
• Ensure editing options (e.g.,
UPCE-to-UPCA Conversion)
are properly programmed.