Troubleshooting - TCL Sweeva 2000 Guia De Inicio Rapido

Troubleshooting

Having trouble completing installation? Don't worry, it's usually an easy fix.
PROBLEMS
Low Battery Voltage
Roller Brush Is Not Spinning
Side Brush Is Not Spinning
Unable To Start The Robot
Weak Suction
Louder Noise
Unable To Start With The Remote
Control
Unable To Charge
The Robot Stops Automatically
For additional support, please contact our Customer Advocacy group at 877-300-9806.
SOLUTIONS
Charge the robot manually
Remove hair and foreign substances on
the roller brush
Remove hair and foreign substances on
the side brush
• Confirm whether the robot is fully
charged
• Confirm whether the power button on
the bottom of the robot is in the "on"
position
• Check whether the fan suction port is
blocked by any foreign substances.
• Empty the dustbin. Clean or replace
the high efficiency filter
• Confirm whether the dustbin is
installed correctly.
• Confirm whether the high-efficiency
filter is installed.
• Check if there is any foreign
substances stuck on the roller brush
or side brushes.
Replace the remote control battery
(AAA battery)
• Remove the objects around the
charging base and make sure that
the power supply is connected to the
charging base.
• Please wipe the charing contacts of
the charging base with a dry cloth.
• Please wipe the charing contacts of
the main machine with a dry cloth.
The roller brush, side brush, or side
wheels may become stuck. Ensure these
parts are clean before continuing to
clean.