How Standby/Sleep/Hibernation Mode Affects Devices Attached To The Dock; External Monitors; Other Devices; Troubleshooting - Toshiba Thunderbolt 3 Dock Manual Del Usuario

How Standby/Sleep/Hibernation Mode Affects
Devices Attached to the dock

External Monitors

The external monitor connected to the dock goes blank if the computer
enters standby/sleep/hibernation mode.
When in Duplicate mode, the external monitor retains the settings it had
previoulsly when the computer resumes from standby/sleep/hibernation
mode.
When in Extend Mode, windows that were previously on the external
monitor might appear on the built-in display of the computer when the
computer resumes from standby/sleep/hibernation mode. You might need
to reposition the windows by dragging them to the external desktop again.
Also, if the external monitor is in Extend mode and the computer requires
you to log in after resuming from standby/sleep/hibernation mode, the login
screen appears on the primary computer display, not the external monitor.
This is consistent with Windows Operating System standards.

Other Devices

If another device is connected to a port on the dock and the computer goes
into standby/sleep/hibernation mode, that device does not function.

Troubleshooting

Problem
AC adaptor does not
power the dock.
User's Manual
Procedure
Check the connections to make sure that the power
cord/adaptor is firmly connected to the dock and a
working power outlet.
Check the condition of the cord and terminals.
If the cord is frayed or damaged, it should be
replaced, while if the terminals are soiled, they
should be cleaned with a clean cotton cloth.
If the AC adaptor still does not power the dock,
you should contact TOSHIBA Support.
Toshiba Thunderbolt™ 3 Dock
EN-27