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❹
Cannot connect to Bluetooth.
a.
Do not skip Bluetooth connection in the app.
b.
Make sure Bluetooth in your mobile phone has been turned on.
c.
It may be caused by incompatibility between the phone system and the app. Please
change to another mobile phone and connect again.
d.
Re-power on the strip and re-turn on Bluetooth in your phone to try again.
e.
Keep the distance between the strip and the phone less than 1m/3.28ft while
connecting.
f.
Keep obstructions between the strip and the phone as few as possible.
❺
The strip doesn't match the same color /Some lamp beads don't light up.
Please contact Govee support team in time for return.
Customer Service
Warranty: 12-Month Limited Warranty
Support: Lifetime Technical Support
Email: support@govee.com
Official Website: www.govee.com
@Govee
@Govee
@Govee
@Goveeofficial
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