Kangui WALLI Manual Del Usuario página 11

Article L.217-9 of the French Consumer Code;
- the Customer is exempt from the requirement to prove that the non-conformity of the item was present during
the twenty-four (24) months after delivery of the item. For used goods, this period is six (6) months.
- the statutory guarantee of conformity applies irrespective of any form of commercial warranty;
- the Customer may opt to invoke the guarantee against hidden defects for the good sold as defined by Article
1641 of the Civil Code; in this case, he/she may choose either to cancel the purchase or request a reduction in
price under Article 1644 of the French Civil Code.
Information on applicable legislation:
Article L. 217-4 of the French Consumer Code:
«The seller shall deliver a good in accordance with the contract and is responsible for any non-conformities
present at the time of delivery. The seller is also responsible for non-conformities relating to the packaging,
assembly instructions and, where it has been required to do so under the contract or has been carried out under
its responsibility, installation. »
Article L. 217-5 of the French Consumer Code:
«The good conforms to the contract if:
1. It is fit for the use typically expected of an equivalent good and, where applicable:
- it matches the description provided by the seller and possesses the qualities demonstrated by the seller to the
buyer in the form of a sample or model;
- it demonstrates qualities that a buyer may reasonably expect in view of public declarations by the seller,
manufacturer or its representative, such as through advertisements or labelling; or
2. it features characteristics established by mutual agreement of the parties or is fit for any specific use sought by
the buyer, of which the seller has been made aware and to which the seller has agreed.»
Article L. 217-12 of the French Consumer Code:
«Actions resulting from non-conformity shall expire after a period of two years from delivery of the good».
Article 1641 of the French Civil Code:
«The seller is bound by the guarantee in relation to hidden defects that render the good sold unfit for its intended
use, or which impairs such use to the extent that the buyer would not have purchased it, or would have purchased
it for a lower price, had the buyer known of the faults.»
Article 1648(1) of the French Civil Code:
«Actions resulting from hidden defects must be initiated by the buyer within a period of two years of discovery
of the fault. »
Warranties excluded in case of commercial or public use of the product.
In all cases, the commercial warranty expressly excludes the following:
• All deterioration, damage or malfunction resulting from accidents, abuse or misuse, failure to comply with
safety instructions or usage instructions;
• All deterioration caused by movement of the product assembled or disassembled by the customer, installation
faults or failure to comply with assembly instructions, unauthorised or poorly performed repairs, negligence,
parts that are modified or replaced by non-compliant parts;
• Damage resulting from weather conditions (e.g. wind, snow, frost, etc.)
• And, more generally, any fault caused by abnormal or incorrect use or caused by a factor extraneous to the
intrinsic features of the products.
Details of Article L. 217-16 of the French Consumer Code:
Article L. 217-16 of the French Consumer Code:
«Where the buyer requests that the seller perform restoration work covered by the guarantee, within the period
of the commercial warranty extended to the buyer when purchasing or repairing an item of movable property,
any period of detention of the good of seven days or more shall be added to the remaining period of guarantee.
This period shall commence as of when the request for action was made by the buyer or the delivery of the good
in question for repair, where delivery is made after the request for action. »
Any modifications, of any type whatsoever, to the original product cancel this warranty.
For any repairs, contact the approved vendor or your sales outlet.
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