ICE AND WATER
Possible Causes and/or Recommended Solutions
Ice maker is not
Refrigerator is not connected to a water supply, or the water supply shutoff valve is not fully
producing ice,
turned on Connect the refrigerator to a water supply and make sure the water shutoff valve is
not producing
fully open.
enough ice,
Kink in the water source line - A kink in the water line can reduce water flow, resulting in decreased ice
or producing
production, small ice cubes, and/or hollow or irregularlyshaped ice. Straighten the water line.
small/hollow ice
Ice maker is not turned on - Turn on the ice maker. See "Ice Maker and Storage Bin."
New installation - After connecting the refrigerator to a water source, flush the water system.
(See "Water and Ice Dispensers.") Wait 24 hours for ice production to begin. Wait 72 hours for full ice
production. Discard the first three batches of ice produced.
Large amount of ice was recently removed - Allow sufficient time for the ice maker to produce more ice.
Ice is jammed in the ice maker ejector arm (on some models) - Remove ice from the ejector arm using a
plastic utensil.
Inadequate water pressure - Verify that the household has adequate water pressure. See "Water Supply
Requirements."
Water filter is installed incorrectly - Make sure the filter is properly installed. See "Water Filtration
System."
A reverse osmosis water filtration system is connected to your cold water supply This can decrease
water pressure. See "Water Supply Requirements."
NOTE: If questions remain regarding water pressure, contact a licensed, qualified plumber.
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WARNING
Cut Hazard
Use a sturdy glass when dispensing ice.
Failure to do so can result in cuts.