Exo Terra Monsoon SOLO Manual De Instrucciones página 15

SERVICE
If you have any problem or question about the operation of this product,
please consult your Exo Terra specialist retailer in the first instance.
®
Most problems can be resolved in store, but in the unlikely event it
cannot, please return the unit with a valid proof of purchase to the
retailer for a replacement under the two year warranty. When you
call (e-mail or write) our Customer Service Department, please have
all relevant information such as model number and/or part numbers
available, as well as the nature of the problem:
Customer Service and Authorized Warranty Repair Service:
U.K.:
Rolf C. Hagen (UK) Ltd.
California Dr. Whitwood Industrial Estate
Castleford, West Yorkshire WF10 5QH
mail to: http://faq.hagencrm.com/?uk
Helpline Number 01977 521015. Between 9:00 AM and 5:00 PM,
Monday to Thursday and 9:00 AM and 4:00 PM on Friday (excluding
Bank Holidays).
France:
Hagen France S.A. PARISUD 4 – Bd. Jean Monnet,
F-77388 Combs-la-Ville.
Service à la clientèle: (+33) 01-64881418
Du lundi au jeudi : 9H00-12H30 et 13H30 –17H00.
Le vendredi : 9H00-12H30
mail to: Service.client-France@rchagen.com
Germany:
HAGEN Deutschland GmbH & Co. KG, Lehmweg 99-105, 25488 Holm
Service-Hotline: +49 (0) 4103 / 960-2000
Montag – Freitag von 9:00 – 16:00 Uhr
mail to: kundenservice@rchagen.com
Spain:
Rolf C Hagen España, S.A., P.I. L'Alteró, 46460 Silla (Valencia)
mail to: info@hagen.es
Malaysia:
Rolf C.Hagen (Sea) Sdn.Bhd.
Lot 14A, Jalan 3A, Kawasan Perusahaan
Cheras Jaya, Balakong 43200 Cheras, Selangor Darul Ehsan.
Tel: 603-9074 2388
Fax: 603-9074 2389
mail to: customer.service-sea@rchagen.com
For general information on our whole product range, explore our
websites at: www.exo-terra.com or www.hagen.com
Distributed by:
Canada: Rolf C. Hagen Inc., Montreal, QC H9X 0A2
U.K.: Rolf C. Hagen (U.K.), W. Yorkshire WF10 5QH
Germany: HAGEN Deutschland GmbH & Co. KG, 25488 Holm
France : Hagen France S.A. PARISUD, F-77388 Combs-la-Ville
Spain: Rolf C Hagen España, S.A. P.I. L'Alteró, 46060 Silla (Valencia)
Malaysia: Rolf C. Hagen (SEA) SDN, 43200 Cheras, Selangor D.E.