6. Troubleshooting
No.
Malfunction
DEEBOT does not clean
5
automatically at the scheduled
time.
DEEBOT does not clean the
6
whole area.
The water is not coming out of
7
the Reservoir when DEEBOT is
mopping.
24
EN
Possible Causes
Time Scheduling function is cancelled.
DEEBOT is switched OFF.
The robot's battery is low.
The robot's Suction Intake is blocked and/or
there is debris stuck in its components.
The robot's Suction Intake is blocked and/or
there is debris stuck in its components.
The cleaning area is not tidy.
The Reservoir runs out of water.
The water outlets on the bottom of DEEBOT
are clogged.
Solutions
Program DEEBOT to clean at specific times using the
ECOVACS App.
Switch ON DEEBOT.
Keep DEEBOT switched ON and connected to the
Docking Station to make sure it has a full battery to work
at any time.
Power OFF DEEBOT, clean the Dust Bin and invert the
robot. Clean the robot's Suction Intake, Side Brushes and
the Main Brush as described in Section 4.
Power OFF DEEBOT, clean the Dust Bin and invert the
robot. Clean the robot's Suction Intake, Side Brushes and
the Main Brush as described in Section 4.
Remove small objects from the floor and tidy up the
cleaning area before DEEBOT starts cleaning.
Add water into the Reservoir.
Check the water outlets on the bottom and clean.