TROUBLESHOOTING GUIDE
PROBLEM
My refrigerator is not getting any power no lights, no hum, etc.
The refrigerator's interior light comes on but it is not cooling
Refrigerator seems to run for much longer than usual between cycles.
Inside refrigerator temperature is too warm.
The outside of the unit is warm
There are many different noises we hear emanating from the refrigerator
at different times, including: loud sounds when it is first turned on; fans
running when the temperature is below 45°F; popping and/or cracking
sounds; boiling or gurgling sounds and snapping sounds.
There is a vibrating or rattling sounds when the unit runs.
There is moisture appearing on the inside of the refrigerator walls.
There is moisture appearing on the outside of the refrigerator walls.
The light bulb stopped turning on when the door opens.
© 2016 by Impecca, a division of LT, Inc, Wilkes Barre, PA.
SOLUTION
Make sure that the plug is in all the way
Find another outlet. The outlet should NOT be a GFCI outlet. (A GFCI
outlet is the kind with the PUSH and RESET breaker built in, which is
common in kitchens and used only for smaller counter-top appliances).
Check to make sure that the temperature is set cold enough. This can
depend on the environment around the unit.
Make sure that the door to the refrigerator is closed all the way
Check the ambient temperature. If it's very warm, this is normal.
If you recently put very warm food in the refrigerator, this is normal.
Make sure that the gasket around the door is free of debris. If the seal is
not tight, warm air from the environment may seep in, causing it to run
longer.
This is also normal after being turned on for the first time after an ex-
tended time
Make sure that the temperature setting is at the desired selections. See
"Using Your Appliance" for more details.
This could be caused by opening the door very often and letting in warm
air frequently.
This can be caused by warm food
It can take at least four hours for your refrigerator to get to its target tem-
perature setting after being off for an extended period of time.
This is a normal part of how a refrigerator works and is nothing to be
concerned about.
All of these noises are typical during normal operation and cycles
The unit may not be level. See the "Leveling The Unit" section above.
This can be caused by debris in the door gasket preventing a tight seal.
As well, it is a normal occurrence if the ambient air is humid. This can
also occur if the door is opened very frequently.
Make sure that your door is closing properly.
Your bulb may have burned out. Replace with a 15W bulb.
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