Warranty
The product has been manufactured to strict quality guidelines and
meticulously examined before delivery . In the event of product defects you
have legal rights against the retailer of this product . Your legal rights are
not limited in any way by our warranty detailed below .
The warranty for this product is 3 years from the date of purchase . The
warranty period begins on the date of purchase . Please keep the original
sales receipt in a safe location . This document is required as your proof of
purchase .
Should this product show any fault in materials or manufacture within
3 years from the date of purchase, we will repair or replace it – at our
choice – free of charge to you . This warranty becomes void if the product
has been damaged, or used or maintained improperly .
The warranty applies to defects in material or manufacture . This warranty
does not cover product parts subject to normal wear, thus possibly
considered consumables (e .g . batteries) or for damage to fragile parts,
e .g . switches, rechargeable batteries or glass parts .
Warranty claim procedure
To ensure quick processing of your case, please observe the following
instructions:
Please have the till receipt and the item number
(e .g . IAN 123456_7890) available as proof of purchase .
You will find the item number on the rating plate, an engraving, on the
front page of the instructions for use (bottom left), or as a sticker on the
rear or bottom of the product .
If functional or other defects occur, please contact the service department
listed either by telephone or by e-mail .
You can return a defective product to us free of charge to the service
address that will be provided to you . Ensure that you enclose the proof of
purchase (till receipt) and information about what the defect is and when
it occurred .
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