Noises; Wi-Fi - LG WDES9428F Manual Del Propietário

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58 TROUBLESHOOTING

Noises

Problem
"Crackling" or This is the sound of the metal heating and cooling during both the cooking and Self
"popping" sound Clean functions.
• This is normal.
Fan noise A convection fan may automatically turn on and off.
• This is normal.

Wi-Fi

Problem
Trouble connecting The password for the Wi-Fi network was entered incorrectly.
appliance and
• Delete your home Wi-Fi network and begin the registration process again.
smartphone to Wi-Fi
network Mobile data for your smartphone is turned on.
• Turn off the Mobile data on your smartphone before registering the appliance.
The wireless network name (SSID) is set incorrectly.
• The wireless network name (SSID) should be a combination of English letters and
The router frequency is not 2.4 GHz.
• Only a 2.4 GHz router frequency is supported. Set the wireless router to 2.4 GHz and
The distance between the appliance and the router is too far.
• If the appliance is too far from the router, the signal may be weak and the connection may
During Wi-Fi setup, the app is requesting a password to connect to the product (on
certain phones).
• Locate the network name which starts with "LG" under Settings > Networks. Note the last
numbers. (Do not use special characters.)
connect the appliance to the wireless router. To check the router frequency, check with
your Internet service provider or the router manufacturer.
not be configured correctly. Move the router closer to the appliance or purchase and
install a Wi-Fi repeater.
part of the network name.
- If the network name looks like LGE_Appliance_XX-XX-XX, enter lge12345.
- If the network name looks like LGE_Appliance_XXXX, enter XXXX twice as your password.
For example, if the network name appears as LGE_Appliance_8b92, then you would enter
8b928b92 as your password. In this instance, the password is case sensitive and the last 4
characters are unique to your appliance.
Possible Cause & Solution
Possible Cause & Solution