Error
Uncooked rice
Spillage from rice
cooker
A large amount
of porridge
overflows
Rice / porridge
does not cook
for long
Error code F1, F2
Error code F3, F4
38
Cause
• too little or too much rice
• Rice to water ratio is wrong
• The cooking vessel is not
placed properly
• There are objects between
heating plate and cooking
vessel
• Sensor damage
• The heating plate is faulty
Too much water
• Motherboard is damaged
• The top lid is abnormal
• Foreign objects in the
steam vent
• Check if the water quantity
exceeds the maximum limit
value or if water is added
according to the scale
• Check if the lid is attached
and the function is used
• The motherboard is
damaged
• The top lid thermostat is
abnormal
Sensor loop error (Base unit)
Sensor loop error (Lid)
Troubleshooting
• Adjust the amount of
rice / water
• Rotate the cooking
vessel left and right and
try again. Make sure
that the cooking vessel
is resting on the heating
plate
• Contact our customer
service
Use less water
• Contact our customer
service department
• Clean the steam vent
• Add water according
to scale
• Attach the lid / ensure
that the selected func-
tion is correct
Contact our customer
service department
Contact our customer
service department
Contact our customer
service department
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