TROUBLESHOOTING
Problem
Pool vacuum does not
capture debris
Debris escapes from the
canister
Debris goes side the
filter cone
Fine debris escapes
from the cleaner
Telescopic pole
connector cannot be
secured in assembly
Pool vacuum cannot be
charged / recharged
Charging time is longer
than advertised
Operation time is shorter
as expected
Please respect the European Union regulations and help to protect the environment.
Return non-working electrical equipment to a facility appointed by your municipality that properly
recycles electrical and electronic equipment. Do not dispose them in unsorted waste bins. For
items containing removable batteries, remove batteries before disposing of the product.
© 2021 Kokido Development Ltd.
All rights reserved. No part of this document may be reproduced or transmitted in any form or by
any means, electronic, mechanical, photocopying, recording, or otherwise, without prior written
permission of Kokido Development Ltd. (V1)
If soft copy of this instruction manual is required, please contact our customer service by
email: customerservice@kokido.com
SAVE THESE INSTRUCTIONS
Possible Cause
Battery is running out
Impeller is jammed
Impeller is broken
Canister is full
Cartridge filter is not in
NORMAL position
Suction nozzle flap is
broken
Filter net of water draining
valve is broken
Filter cone is damaged.
Cartridge filter is not in
FINE position
Cartridge filter is broken
Side pin on pole connector
is broken
Battery is damaged
Charging plug is not
correctly connected to
external adaptor and pool
vacuum
External adaptor damaged
Stained charging pins
Battery is not fully charged
Environmental Programmes, WEEE European Directive
Solution
Charge the battery again.
Power off the pool vacuum and visually check the gap in
the middle of the pool vacuum to see if the impeller is
jammed by large debris. If possible, use a small tool to
remove the debris carefully. If necessary, contact your
dealer for further instructions.
WARNING!
Make sure the pool vacuum is powered
off when the unit is being serviced.
Contact your dealer for impeller replacement.
Empty the canister.
Shift the cartridge filter to the NORMAL position or even
detach the cartridge filter.
Suction nozzle flap works like a door to prevent debris
from escaping from the canister. Replace a new nozzle
flap.
Replace a new filter net.
Replace with a new filter cone.
Shift the cartridge filter to the FINE position.
Replace a new cartridge filter
Replace with a new pole connector.
Contact dealer for battery replacement.
WARNING!
DO NOT open the pool vacuum and
replace the battery by yourself. This could result in severe
or fatal injury and the warranty will be voided as a result.
Refer to instruction manual and connect the charging
accessories correctly.
Contact dealer for replacement.
WARNING!
Using the wrong external adaptor will
result in damaging the pool vacuum / battery and voiding
the warranty as a result.
The stains can be removed by using a cotton bud soaked
with juice of lemon or vinegar to clean the areas around
the charging pins.
Charge the pool vacuum for at least 6 hrs. NOTE: if any
stains are found on the charging pins, remove them by
using a cotton bud soaked with lemon juice or vinegar
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