Troubleshooting And Faq - Cinderella FREEDOM PM02CS03 Manual Del Producto

5. TROUBLESHOOTING AND FAQ

WARNING!
Service must be performed in accordance with all state, municipal and local codes. If
you are unsure of the regulations in your area, please contact your nearest dealer or
service representative for further instructions. The power should be disconnected when
performing all servicing and maintenance on the toilet.
Online troubleshooter module
The sound and light signals on the toilet control panel indicate the operating status of the toilet. Downtime and
faults in the toilet will be notified with various sound and light signals as described in section 5.1 in this manual.
We have gathered the most common errors and problems in a online troubleshooter, so that you can easily get
answers to what is wrong with your toilet, and get suggestions on how you can solve the problem yourself.
Out of gas
Failure to incinerate properly and a flashing yellow display light may indicate that the propane tank is empty and
must be refilled or replaced.
Resetting the toilet system
During cleaning and troubleshooting, resetting the electronics may sometimes be helpful. You can do this by
pressing the "Start" button. This will cause a short beep to sound. Hold down the button for about eight seconds
until you hear a long beep, then release the button.
Error messages
When lights are flashing, you should look for the reason, and fix the problem before using the toilet. You must
take immediate action in the event of any irregularities such as odours, poor incineration or system failures, in
order to avoid damage and unnecessary repair costs.
Triggered bimetal thermostat
The bimetal thermostat is triggered if the internal temperature in the
toilet is too high. This will normally occur if there is a lack of air flow, or
restriction in the inlet or outlet section of the installation. It is therefore
important that you check that the intake air is in accordance with the
specifications, and that the flue vent is open and free of obstacles. Visually
check the catalytic converter and perform the steam cleaning procedure in
accordance with section 4.2.2. To reset the thermostat, unscrew the plastic
screw on the side of the appliance, press the button and screw back in.
During a power outage
If an incineration process is ongoing during a power outage, you may experience temporary odours from inside
the toilet and smoke and odours from the flue pipe outside. Since the incineration will not automatically restart
when the mains power returns, you must manually start a new incineration cycle. If the power outage is expected
to last for longer than two hours, it is important that you empty any waste from the toilet, as this could damage
the toilet if it remains there for a longer period of time. Never use the toilet during a power outage.
Odours in the room
Odours can have several causes:
1. Failure to use a bowl liner each time the toilet is used or improper use of the liner.
2. The airflow may be blocked. Inspect the flue pipe and flue termination cap.
3. Check that the installation has been performed in accordance with the installation manual. Too much
restriction in the flue pipe could cause back pressure and cause odours inside.
4. The exhaust pipe may be clogged. See section 4.3.1.
5. The catalyst may be clogged. See section 4.3.1.
6. The outlet pipe is not properly fixed to the toilet. See section 2.5.1.
Odours outside
The causes may be the same as for inside the room, or:
1. The catalyst has not reached operational temperature. When the toilet is cold it can take a few minutes
before the catalyst reaches the temperature where it starts to function properly.
2. The catalyst may be corroded or deformed. Contact your servicing provider.
24