TROUBLESHOOTING GUIDE
Start-up failure
Obvious deviation between
battery power indication and
actual power usage
Unclear IR image
Unclear visible light image
Inaccurate temperature
measurement
Low battery
Poor contact of battery
Plug of external battery is
not put in proper place
Battery runs out
Battery life is expired
Lens have misted up or been
polluted
Excessively dark
surrounding environment
There is vapor in front of
visible light or the visible light
is polluted
Relevant temperature
measurement parameters
are set incorrectly
Non-uniformity correction
has not been implemented
for a long time
Temperature measurement
starts immediately after start-
up
No calibration for a long time
-82-
86
Use battery after charging
Remove battery, put it in
battery compartment again
and properly install the
battery
Pull the plug and reinsert the
battery in proper place
Replace it with a fully
charged battery
Replace it with new battery
Take appropriate lighting
measures
Clean the front-end of
Change parameter setting
or restore the default
parameters directly
Set custom key as
compensation key in the
menu, press custom key,
and conduct non-uniformity
correction after shutter
sounds.
To ensure temperature
measurement accuracy, we
recommend you to turn on
the thermal imager and then
wait for 5-10 minutes before
temperature measurement.
To ensure accurate
temperature measurement
result, we recommend you
to send back the thermal
imager for calibration once a
year.