Maintenance
Maintenance
Schedule
Once a month
Twice a year
Once a year
Troubleshooting
Problem
Opener does not close and light flashes
Opener does not respond to Remote Control
Opener stops before reaching full open / close
position
The door reverses unintentionally
The door reverses upon touching the floor and
the courtesy light flashes
The courtesy light flashes 5 times and the Opener
does not start
The Opener does not close the door and the
greed LED on the Photo Eyes flashes
The Opener is working properly but the courtesy
light does not turn on
The courtesy light does not turn off
Note: If installing operators on two doors in the same garage, Photo Eyes should be aligned as below:
Red LED
Green LED
Red LED
Maintenance
Door balance test, refer to page 5.
Safety reversal test, refer to page 19.
Check chain tension (refer to page 7 for adjustment if necessary).
• Limit and Force adjustment may be necessary due to weather conditions.
Refer to pages 17-18 for adjustment. Conduct Safety Reversal Test after
ANY adjustments.
• Lubricate door rollers, bearings and hinges. The opener is permanently
lubricated, DO NOT lubricate or grease the opener, rail or door tracks.
Possible Cause / Solution
The Photo Eye may be obstructed, not properly aligned or installed, check
connection and alignment referring to pages 14 & 16.
• Refer page 20 to reprogram Remote Control.
• Check Remote Control battery
Either the Travel Limit of Force is not properly adjusted, check adjustment
referring to pages 17-18. Conduct Safety Reverse Test after ANY adjustment.
Motor has reached 30 seconds max run time.
• Make sure the Photo Eye Safety System is aligned and clear of obstructions.
• Refer to page 5 to check the door balance
• Refer to page 18 to re-adjust the force
Refer to page 17 to decrease Close Limit by 1/4 turn until door stops as
intended at the fully closed position. Conduct Safety Reverse Test after ANY
adjustment.
• Opener motor overheat, please wait about 15-30 minutes and retry.
• Check RPM reader model and connection.
The Photo Eye Safety System is misaligned or obstructed, refer to page 16 for
proper alignment.
Replace light bulb (A19 incandescent Max.100W).
Stuck relay on Logic Board. Replace logic board.
Green LED
Green LED
Red LED
Red LED
Red LED
Green LED
Red LED
Green LED
Green LED
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