Troubleshooting - Omega Effortless JC2022 Manual Del Usuario

TROUBLESHOOTING

1. When it starts operating, a "click" sound is heard.
It is the sound of the motor being assembled with the auger. This is not a malfunction.
2. It does not operate only with the product body.
Check if the chamber set and product body are properly assembled. Make sure to turn
the power off when assembling or disassembling the product.
3. Assemble it so that it is aligned with the safety sensor.
Check if it is assembled in accordance with the guide mark. Make sure to turn the power
off when assembling or disassembling the product.
4. It does not work.
Check if the power cord is properly inserted. The machine may not work after a long
period of (30 minutes or longer). It will operate normally after the heat of the product
body (motor) cools down.
5. It stops during a normal operation.
Check if the hopper is properly assembled. If the hopper is assembled incorrectly, the
product will not work. It will operate only when the lock symbol on the chamber and the
hopper's assembly guide mark are assembled in a way that they face each other. Check
if the product is assembled according to the steps specified in the assembly guide. Refer
to the assembly guide section on page 15-17. Have an excessive amount of ingredients
or extremely thick ingredients inserted? Refer to page 21 of the manual to activate a
reverse rotation. For safety, a timer, which automatically stops after about 5 minutes from
the start of operation, is set. Press the button again briefly to start operation.
6. There are crack marks caused by auger or scratch marks at the top of the auger.
In the process of making the molding, curve-shaped marks are created on the sides and
top of the auger in addition to the straight-lined mold marks. They are normal parts and
do not affect the operation at all.
7. Juice leaks through the pulp outlet immediately after the ingredients are inserted.
Depending on the inserted ingredients, small amounts of juice may leak through the
pulp outlet. This is not a product defect but, rather, a phenomenon caused by the
characteristics of the ingredients. The leakage will stop once the product starts running.
If the leakage continues, contact Customer Service.
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