Parts and Finish. All parts (other than electronic parts, air switch power
modules, batteries, and parts not supplied by Brizo Kitchen and Bath
Company) and finishes of Brizo® faucets purchased from authorized
Brizo sellers are warranted to the original consumer purchaser to be
free from defects in material and workmanship for as long as the original
consumer purchaser owns the home in which the faucet was first
installed. For commercial purchasers, (a) the warranty period is ten (10)
years for multi-family residential applications and (b) five (5) years for
all other commercial uses, in each case from the date of purchase. For
purposes of this warranty, the term "multi-family residential application"
refers to the purchase of the faucet from an authorized Brizo seller by a
purchaser who owns but does not live in the residential dwelling in which
the faucet is initially installed, such as in a rented or leased single unit
or multi-unit detached home (duplex or townhome), or a condominium,
apartment building or community living center. The following installations
are not considered multi-family residential applications, are excluded from
the 10-year warranty, and are subject to the 5-year warranty: industrial,
institutional or other business premises, such as a dormitory, hospitality
premises (hotel, motel, or extended stay location), airport, educational
facility, long- or short-term healthcare facility (hospital, rehabilitation
center, nursing, assisted or staged-care living unit), public space or
common area.
Electronic Parts and Batteries (if applicable). Electronic parts (other
than air switch power modules and batteries), if any, in Brizo® faucets
purchased from authorized Brizo sellers are warranted to the original con-
sumer purchaser to be free from defects in material and workmanship for
five (5) years from the date of purchase or, for commercial users, for one
(1) year from the date of purchase. No warranty is provided on batteries.
Air Switch Power Module. The electronic power module of Brizo®
air switches purchased from authorized Brizo sellers is warranted to the
original consumer purchaser to be free from defects in material and work-
manship for two (2) years from the date of purchase or, for commercial
users, for one (1) year from the date of purchase.
What We Will Do. Brizo Kitchen & Bath Company will repair or replace,
free of charge, during the applicable warranty period (as described
above), any part or finish that proves defective in material and/or work-
manship under normal installation, use, and service. Brizo Kitchen & Bath
Company may, in its sole discretion, use new, refurbished or recertified
parts or products for such repair or replacement. If repair or replacement
is not practical, Brizo Kitchen & Bath Company may elect to refund the
purchase price in exchange for the return of the product. These are your
exclusive remedies.
What Is Not Covered. Because Brizo Kitchen and Bath Company is
unable to control the quality of Brizo products sold by unauthorized sell-
ers, unless otherwise prohibited by law, this warranty does not cover Brizo
products purchased from unauthorized sellers (visit Brizo.com to see a
list of our Authorized Online Resellers).
Any labor charges incurred by the purchaser to repair, replace, install or
remove this product are not covered by this warranty. Brizo Kitchen &
Bath Company shall not be liable for any damage to the product resulting
from reasonable wear and tear, outdoor use, misuse (including use of the
product for an unintended application), freezing water, abuse, neglect, or
improper or incorrectly performed assembly, installation, maintenance or
repair, including failure to follow the applicable care and cleaning instruc-
tions. Customized components purchased by the consumer or commercial
user and installed into a Brizo product, and any damage resulting from
removal or improper installation of such components, are not covered by
this warranty.
Brizo Kitchen & Bath Company recommends using a professional
plumber for all installation and repair of faucets. We also recommend that
you use only genuine Brizo® replacement parts.
What You Must Do To Obtain Warranty Service or Replacement
Parts. A warranty claim may be made and replacement parts may be
obtained by calling 1-877-345-BRIZO (2749) or by contacting us by
mail or online as follows (please include your model number and date
of purchase):
In the United States and Mexico:
Brizo Kitchen & Bath Company
55 E. 111th Street
Indianapolis, IN 46280
Attention: Warranty Service
https://www.brizo.com/customer-support/contact-us
In Canada:
Masco Canada Limited, Plumbing Group
Technical Service Centre
350 South Edgeware Road
St. Thomas, Ontario, Canada N5P 4L1
https://www.brizo.com/customer-support/contact-us
Proof of purchase (original sales receipt) from the original purchaser
106512 Rev. B
Limited Warranty on Brizo
Faucets
®
must be made available to Brizo Kitchen & Bath Company for all
warranty claims unless the purchaser has registered the product
with Brizo Kitchen & Bath Company. This warranty applies only to
Brizo® faucets installed in the United States of America, Canada,
and Mexico.
Limitation on Duration of Implied Warranties. Please note that
some states/provinces (including Quebec) do not allow limitations
on how long an implied warranty lasts, so the below limitations may
not apply to you. TO THE MAXIMUM EXTENT PERMITTED BY
APPLICABLE LAW, ANY IMPLIED WARRANTY, INCLUDING THE
IMPLIED WARRANTIES OF MERCHANTABILITY AND OF FITNESS
FOR A PARTICULAR PURPOSE, IS LIMITED TO THE STATUTORY
PERIOD OR THE DURATION OF THIS WARRANTY, WHICHEVER
IS SHORTER.
Limitation of Special, Incidental or Consequential Damages.
Please note that some states/provinces (including Quebec) do not
allow the exclusion or limitation of special, incidental, or consequential
damages, so the below limitations and exclusions may not apply to
you. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE
LAW, THIS WARRANTY DOES NOT COVER, AND BRIZO KITCHEN
& BATH COMPANY SHALL NOT BE LIABLE FOR ANY SPECIAL,
INCIDENTAL, OR CONSEQUENTIAL DAMAGES (INCLUDING
LABOR CHARGES TO REPAIR, REPLACE, INSTALL OR REMOVE
THIS PRODUCT), WHETHER ARISING OUT OF BREACH OF ANY
EXPRESS OR IMPLIED WARRANTY, BREACH OF CONTRACT,
TORT, OR OTHERWISE. BRIZO KITCHEN & BATH COMPANY
SHALL NOT BE LIABLE FOR ANY DAMAGE TO THE FAUCET
RESULTING FROM REASONABLE WEAR AND TEAR, OUTDOOR
USE, MISUSE (INCLUDING USE OF THE PRODUCT FOR AN
UNINTENDED APPLICATION, FREEZING WATER, ABUSE,
NEGLECT OR IMPROPER OR INCORRECTLY PERFORMED AS-
SEMBLY, INSTALLATION, MAINTENANCE OR REPAIR, INCLUDING
FAILURE TO FOLLOW THE APPLICABLE INSTALLATION, CARE
AND CLEANING INSTRUCTIONS. Notice to residents of the State of
New Jersey: The provisions of this warranty, including its limitations,
are intended to apply to the fullest extent permitted by the laws of the
State of New Jersey.
Additional Rights. This warranty gives you specific legal rights, and
you may also have other rights which vary from state/province to
state/province.
This is Brizo Kitchen & Bath Company's exclusive written warranty,
and the warranty is not transferable.
If you have any questions or concerns regarding our warranty, please
contact us as provided above or visit our website at
www.brizo.com.
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