Error code
E11
Motor heater overload
E12
Appliance in standby
E13
Unusually long
operating time in the
mixing chamber (10)
E23
Glass container (7) not
positioned correctly
E24
Waste container (6) is full
Waste container (6) not
positioned correctly
E25
Rotary valve failure
E28
Water pump failure
E33
E331
Defective motor housing
E332
Defective water pump
housing
E36
Water pump pumping
current is too high
Possible cause
Troubleshooting
Remove ingredients from
the mixing chamber (10) and
restart the appliance. If the
message continues to be
displayed, contact customer
services.
Restart the appliance.
Restart the appliance.
Place the glass container (7) in
the correct position.
Empty the waste container (6)
and place the waste container
(6) in the correct position.
Place the waste container (6)
in the correct position.
Contact customer services.
Fill the water tank (4) with
clean tap water.
Contact customer services.
Contact customer services.
Contact customer services.
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