Consumer Relations
To Order Replacement Parts
V3700-Star Projector Cover
V3700-Star Projector Lens
V3700G-Star Projector Lens (green)
V3700P-Star Projector Lens (purple)
V3700M- Star Projector Lens (pink)
V3700-Filter Tray
Replacement Menthol Scent Pads-VSP-19/VSP-19-CAN
Replacement Soothing Sleepy Time Scent Pads VBR-5
Replacement filter part number WF2
STOP: IF YOU EXPERIENCE A PROBLEM, PLEASE CONTACT KAZ CONSUMER RELATIONS OR SEE YOUR
WARRANTY.
Electrical Ratings
The Vicks models are rated at 120V, 60 Hz.
NOTE: DO NOT ATTEMPT TO OPEN THE MOTOR HOUSING YOURSELF. DOING SO MAY VOID
YOUR WARRANTY AND CAUSE DAMAGE TO THE HUMIDIFIER OR PERSONAL INJURY.
Troubleshooting
Q: I hear the fan turning, but I don't see any mist. Is my humidifier operating properly?
A: Dry air is pulled through the system and a fan disperses invisible, moisture balanced air. There
is no "mist" emitted. When operating normally you will feel only cool air coming from the unit.
Monitor the water level in your Tank/ Base. If you notice a decrease in the Water Tank over 24
hours then the unit is operating normally.
Q: My unit has been running for several hours. I hear the fan spinning, but I do not notice
the water level in the tank decreasing.
A: First, check the filter to ensure it is wet. If the pad appears dry, remove it from the Base and gently
rinse under cool water. Reposition wet filter in the Base. You may also want to note the current
moisture level in your home. If the humidity level is over 60% the unit will not put out much
moisture as your air is already saturated.
Q: My filter has turned light brown and rust colored. Do I need a new filter?
A: Since your filter has been made with Protec
Soak filter in a sink full of cool water to help break up deposits. The discoloration may remain but will
not affect the humidifier's performance. If performance is affected then it is time to replace the filter.
Q: My humidifier doesn't appear to be as clean as when I first purchased and/or I'm
smelling an unpleasant odor. What should I do?
A: If you have been using your humidifier regularly for over 30 days, follow the cleaning instructions.
Weekly cleaning is recommended.
V3700-Tank
V3700G-Tank (green)
V3700P-Tank (purple)
V3700M-Tank (pink)
V3700-Tank Cap
, the change in color indicates only a mineral deposit.
®
(Continued)
9