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Problem
There is too much frost and
ice.
Water flows on the rear plate
of the refrigerator.
There is too much con‐
densed water on the rear
wall of the refrigerator.
Water flows on the floor.
Temperature cannot be set.
The temperature in the appli‐
ance is too low/too high.
Possible cause
The door is not closed cor‐
rectly.
The gasket is deformed or
dirty.
Food products are not wrap‐
ped properly.
Temperature is set incorrect‐
ly.
Appliance is fully loaded and
is set to the lowest tempera‐
ture.
Temperature set in the appli‐
ance is too low and the am‐
bient temperature is too
high.
During the automatic de‐
frosting process, frost melts
on the rear plate.
Door was open too frequent‐
ly.
Door was not closed com‐
pletely.
Stored food was not wrap‐
ped.
The melting water outlet is
not connected to the evapo‐
rative tray above the com‐
pressor.
The Super Freezing function
is switched on.
The temperature is not set
correctly.
The door is not closed cor‐
rectly.
Solution
Refer to the "Closing the
door" section.
Refer to the "Closing the
door" section.
Wrap the food products bet‐
ter.
Refer to the "Operation"
chapter.
Set a higher temperature.
Refer to the "Operation"
chapter.
Set a higher temperature.
Refer to the "Operation"
chapter.
This is correct. Dry the water
with a soft cloth.
Open the door only when
necessary.
Make sure the door is closed
completely.
Wrap food in suitable pack‐
aging before storing it in the
appliance.
Attach the melting water out‐
let to the evaporative tray.
Switch off the Super Freez‐
ing function manually, or
wait until the function deacti‐
vates automatically to set
the temperature. Refer to the
"Super Freezing function"
section.
Set a higher/lower tempera‐
ture.
Refer to the "Closing the
door" section.