Error Message
Solution
Please make sure the laser
Clear any foreign objects which may block or
distance sensor is not
obstruct the laser distance sensor, or move the
blocked before starting.
vacuum-mop to a new location to start.
Please wipe the cliff
Part of the vacuum-mop may be off the ground,
sensor clean and move
re-position the vacuum-mop and then restart it.
the vacuum-mop to a
The cliff sensors may be dirty, wipe them clean
new location to start.
and try again.
Please clear any foreign
The collision sensor may be stuck. Gently tap it
objects from the collision
several times to remove any foreign objects. If
sensor.
nothing falls out, move the vacuum-mop to a
different location to start.
Please move the
The vacuum-mop is tilted at startup. Move the
vacuum-mop to a level
vacuum-mop to a level surface and restart it.
surface to start.
You can also reset the level of vacuum-mop in
the app, and then restart it.
Please place the vacuum-
A wheel may be off the ground.
mop on the floor to start.
Re-position the vacuum-mop and start it.
Please help remove the
The vacuum-mop may be caught or stuck. Clear
obstacles around the
away any obstructions around it.
vacuum-mop and try again.
Please wipe the infrared
The edge infrared sensor may be dirty, wipe it
sensor along the edge.
clean and try again.
Please make sure the
dust compartment is
place.
Please make sure the
Install the water tank and make sure it water tank is installed.
clicks into place.
Please
return the
The vacuum-mop cannot sense the vacuum-mop to the
dock's location. Place the dock to charge. vacuum-mop back to the charging dock.
Battery
level is too
low,
The vacuum-mop cannot be turned on please charge.
to a low battery. Place the vacuum-mop back to the dock to charge.
Specifications
Vacuum-Mop
Name
Model
Item Dimensions
Rated Power
18
Install the dust compartment and the
filter, and make sure they are secured in installed.
Robotic Vacuum Cleaner
MJST1SHW
φ 353 × 96.5 mm
35.6 W
charging
normally due