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4. Device maintenance
The device module and thermal cover should be cleaned regularly with a clean
soft cloth dipped in a small amount of anhydrous alcohol, to ensure sufficient contact
between the microfluidic chip and module, good thermal conductivity, and to avoid
contamination.
If the surface of this device is stained, it can be cleaned with a soft cloth dipped in
clean water.
cleaning agents.
5. After-sales service
The service lifetime of this device is 2 years. (This service period is valid if the
usage precautions are observed and regular maintenance is correctly performed.)
There may be safety or performance issues after the 2-year use period expires.
Please consult with the corresponding technical support personnel.
a) Warranty
Within one month after the date of delivery, the manufacturer will be responsible
for replacement of the device due to material and manufacturing defects.
This device is guaranteed for 12 months from the date of delivery in the event of
material or manufacturing defects. During the warranty period, the company will repair
or replace the device if it is proven to be defective.
Warranty products must be sent by the user to the company for repair. The cost of
sending the device to the maintenance department shall be borne by the user. The
manufacturer will bear the shipping cost for returning the device to the user.
For repairs outside the warranty period, the company will charge the cost of the
repairs to the user.
b) Scope of Warranty
The above warranty is not suitable for damage caused by inappropriate
maintenance, operating in conditions that do not meet the requirements, unauthorized
repair or modification.
The power must be disconnected when cleaning the device.
The device surface must not be cleaned with corrosive
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