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TROUBLESHOOTING
Symptom
Remedy
• Sound cannot
• Reconnect the Android device.
be heard during
• If in [AUDIO MODE], launch any media player application
playback.
on the Android device and start playback.
• Sound output only
• If in [AUDIO MODE], relaunch the current media player
from the Android
application or use another media player application.
device.
• Restart the Android device.
• If this does not solve the problem, the connected Android
device is unable to route the audio signal to unit.
( 33)
Cannot playback at
• Make sure JVC MUSIC PLAY APP is installed on the Android
[AUTO MODE].
device. ( 8)
• Reconnect the Android device and select the appropriate
control mode. ( 9)
• If this does not solve the problem, the connected Android
device does not support [AUTO MODE]. ( 33)
"NO DEVICE" or
• Switch off the developer options on the Android device.
"READING" keeps
• Reconnect the Android device.
flashing.
• If this does not solve the problem, the connected Android
device does not support [AUTO MODE]. ( 33)
Playback is intermittent
Turn off the power saving mode on the Android device.
or sound skips.
"CANNOT PLAY"
• Make sure Android device contains playable audio files.
• Reconnect the Android device.
• Restart the Android device.
"ADD ERROR"
New station creation is unsuccessful.
"CHK DEVICE"
Check the Pandora application on your device.
"NO SKIPS"
The skip limit has been reached.
"NO STATIONS"
No stations are found.
"STATION LMT"
The number of registered stations has reached its limit.
Retry after deleting unnecessary stations from your device.
Symptom
Remedy
"UPGRADE APP"
Make sure you have installed the latest version of the
Pandora application on your device.
"CONNECT ERR"
Communication is unstable.
"RATING ERR"
Registration of thumbs up/thumbs down has failed due
to insufficient network connectivity.
"THUMBS N/A"
Registration of thumbs up/thumbs down is not allowed.
"LICENSE ERR"
You try to access from a country which Pandora is not
deliverable.
Station cannot be selected.
If "Explicit Content" in [Account Settings] is checked
in the web version of iHeartRADIO, custom stations
become unavailable.
"NOT CONNCTD"
Link to the application is impossible.
"DISCONNECTED"
USB is disconnected from the head unit. Please make
sure the device is connected properly through USB.
"CONNECTING"
• Connected via USB input terminal: The device is
connecting to the head unit. Please wait.
• Connected via Bluetooth: The Bluetooth is disconnected.
Please check Bluetooth connection and make sure both
the device and unit are paired and connected.
"CHECK APP"
The Spotify application is not connected properly or
user is not login. End the Spotify application and restart.
Then, log in to your Spotify account.
"CH LOCKED LOCK CODE?"
The selected channel is locked. Enter the correct pass
code to unlock. ( 15)
"CHAN UNSUB"
The selected channel is unsubscribed.
Call 1-866-635-2349 in the U.S.A. or 1-877-438-9677 in
Canada to subscribe.
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