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Before you call for service...
Troubleshooting Tips
Save time and money! Review the charts on the following pages
first and you may not need to call for service.
Problem
Oven will not start
Floor of the oven is warm,
even when the oven has
not been used
"CONTROL LOCKED"
or "LOCKED" appears on
the display
"SENSOR ERROR" appears When using a Sensor
on the display
You hear an unusual,
low-tone beep
Food amount too large
for Sensor Reheat
Possible Causes
A fuse in your home may
be blown or the circuit
breaker tripped.
Power surge.
Plug not fully inserted
into wall outlet.
Door is not closed.
Heat from the cooktop
light may make the oven
floor get warm.
The control has been
locked.
feature, the door was
opened before steam
could be detected.
Steam was not detected
in maximum amount
of time.
You have tried to start
the Reminder without
a valid time of day.
You have tried to start
the Auto Nite Light
without a valid time of
day entered for the on-time
and off-time.
You have tried to change
the power level when it is
not allowed.
Sensor Reheat is for
single servings of
recommended foods.
What To Do
•
Replace fuse or reset
circuit breaker.
•
Unplug the microwave
oven; then plug it back in.
•
Make sure the 3-prong
plug on the oven is fully
inserted into wall outlet.
•
Open and close the door
securely.
•
This is normal.
•
Press and hold CLEAR/OFF
for about 3 seconds to
unlock the control.
•
Do not open door until
steam is sensed and time
is shown counting down
on the display.
•
Use Time Cook to heat
for more time.
•
Start over and enter a
valid time of day.
•
Start over and enter a
valid time of day.
•
Many of the oven's features
are preset and cannot be
changed.
•
Use Time Cook for large
amounts of food.
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