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T
roubleshooting guide
Error Messages
Symptom
• Water supply is not adequate in area
• Water supply taps are not completely open.
• Water inlet hose(s) are kinked.
• The filter of the inlet hose(s) are clogged.
• Drain hose is kinked or clogged.
• The drain filter is clogged.
• Load is too small.
• Load is out of balance.
• The appliance has an unbalance detection and
correction system. If individual heavy articles
are loaded (ex. bath mat, both robe, etc.), this
system may stop spinning or even interrupt the
spin cycle altogether.
• If the laundry is still too wet at the end of the
cycle, add smaller articles of laundry to
balance the load and repeat the spin cycle.
• Ensure door is not open.
• Water overfills due to the faulty water valve.
• Water level sensor has malfunctioned.
• Over load in motor.
• Check water supply.
• Is Inlet/outlet hose or drainage pump frozen?
36
Possible Cause
Solution
Check another tap in the house.
Fully open tap.
Straighten hose(s).
Check the filter of the inlet hose(s).
Clean and straighten the drain hose.
Clean the drain filter.
Add 1 or 2 similar items to help
balance the load.
Rearrange load to allow proper
spinning
Close the door completely.
❋ If "
", "
" is not
released, call for service.
Unplug the power plug and call for
service.
Close the water tap.
Unplug the power plug.
Call for service.
Turn the tap on
If "
" is not released, unplug
power plug and call service.
Supply warm water into the tub and
unfreeze outlet hose and drainage
pump. Wet a towel in warm water
and apply to inlet hose.
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