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Idiomas disponibles
TROUBLESHOOTING
Symptom
Remedy
iHeartRadio station
If "Explicit Content" in [Account Settings] is checked in
cannot be selected.
the web version of iHeartRADIO, custom stations become
unavailable.
"NOT CONNECTED"
Link to the application is impossible.
• Search from the Bluetooth device again.
No Bluetooth device is
• Reset the unit. ( 3)
detected.
• Make sure you have entered the same PIN code to both
Bluetooth pairing cannot
be made.
the unit and Bluetooth device.
• Delete pairing information from both the unit and the
Bluetooth device, then perform pairing again. ( 12)
• Adjust the microphone unit's position. ( 12)
Echo or noise is heard
• Check the [ECHO CANCEL] setting. ( 14)
during a phone
conversation.
• Reduce the distance between the unit and the Bluetooth
Phone sound quality
is poor.
device.
• Move the car to a place where you can get a better
signal reception.
• Use voice calling method in a more quiet environment.
Voice calling method is
• Reduce the distance from the microphone when you
not successful.
speak the name.
• Make sure the same voice as the registered voice tag is
used.
• Reduce the distance between the unit and the Bluetooth
Sound is being
interrupted or skipped
audio player.
• Turn off, then turn on the unit and try to connect again.
during playback of a
• Other Bluetooth devices might be trying to connect to
Bluetooth audio player.
the unit.
Symptom
Remedy
• Check whether the connected Bluetooth audio player
The connected Bluetooth
audio player cannot be
supports Audio/Video Remote Control Profile (AVRCP).
controlled.
(Refer to the instructions of your audio player.)
• Disconnect and connect the Bluetooth player again.
"DEVICE FULL"
The number of registered devices has reached its limit.
Retry after deleting an unnecessary device. ( 16, DEVICE
DELETE)
"N/A VOICE TAG"
Make sure the same voice as the registered voice tag is
used.
"NOT SUPPORT"
The connected phone does not support Voice Recognition
feature or phonebook transfer.
"NO ENTRY" / "NO PAIR"
There is no registered device connected/found via
Bluetooth.
"ERROR"
Try the operation again. If "ERROR" appears again, check if
the device supports the function you have tried.
"NO INFO" / "NO DATA"
Bluetooth device cannot get the contact information.
"HF ERROR XX" /
Reset the unit and try the operation again. If this does not
"BT ERROR"
solve the problem, consult your nearest service center.
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