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troubleshooting
Check these solutions if you have a problem
with your microwave:
Problem
The display
Make sure the plug is properly
and/or the oven
connected to a grounded outlet.
is not working.
If the wall outlet is controlled by a wall
switch, make sure the wall switch is
turned on.
Remove the plug from the outlet, wait
ten seconds, and plug it in again.
Reset the circuit breaker or replace
any blown fuses.
Plug a different appliance into the
outlet. If the other appliance doesn't
work, call a qualified electrician to
repair the wall outlet.
Plug the oven into a different outlet.
The display
Make sure the door is closed securely.
is working,
Check if any packaging material or
but the power
anything else is stuck in the door seal.
won't come on.
Check if the door is damaged.
Touch Cancel twice and enter all the
cooking instructions again.
Is the power
If there was a power outage, the time
going off before
indicator will display: 88:88.
the set time has
If no power outage occurred,
elapsed?
remove the plug from the outlet, wait
ten seconds, and plug it in again.
Reset the clock and any cooking
instructions.
Reset the circuit breaker or replace
any blown fuses.
Cooks food too
Make sure the oven has its own 15 or
slowly.
20 amp circuit line. Operating another
appliance on the same circuit can
cause a voltage drop. If necessary,
move the oven to its own circuit.
Has sparks or
Remove any metallic utensils,
arcing.
cookware, or metal ties. If using foil,
use only narrow strips and allow at
least one inch between the foil and the
interior oven walls.
The turntable
Clean the turntable, roller ring, and
makes noise
oven floor.
or becomes
Make sure the turntable and roller ring
stuck.
are positioned correctly.
Causes TV
This is similar to interference caused
or radio
by other small appliances, such as
interference.
hair dryers. Move your microwave
(or appliance) away from the affected
appliances, such as your TV or radio.
Vent Motor
Set the vent mode to high.
suction force is
The Vent Fan will only operate in low
too weak.
speed mode while the microwave is
working.
Operating
The microwave makes noise during
noise is too
operation. This is normal.
loud.
If you hear an abnormal sound
continuously, please contact the
Samsung Call Center (1-800-726-
7864).
ME16A4021A_AA(MD3)_EN+MES+CFR.indb 21
ME16A4021A_AA(MD3)_EN+MES+CFR.indb 21
Solutions
appendix
Specifications
English - 21
Problem
Cook top lamp
Set the lamp brightness level to
is too dim.
high.
Difficult to
Please refer to the instructions for
replace
replacing the charcoal filter in the
Charcoal Filter.
user's manual.
Turntable
Make sure you have not put too
rotates
much food on the turntable.
improperly.
If the food is too large or too
heavy, the turntable may operate
improperly.
Model number
ME16A4021A*/AA/A2
Timer : 99
Oven Cavity :
minutes, 99
1.6 cu ft
seconds
Power Source :
Power Output :
120 V AC, 60 Hz
1000 Watts
Net/Shipping
ST : 44.2 / 51.8 lbs
Weight
B/W : 43.3 / 50.8 lbs
Outside
29
/
"(W) X 16
7
8
Dimensions
Oven Cavity
19
/
"(W) X 9
5
Dimensions
16
Shipping
33
/
"(W) X 19
3
8
Dimensions
Solutions
Controls : 10
power levels,
including defrost
Power
Consumption :
1580 Watts
/
"(H) X 15
/
"(D)
1
1
2
8
/
"(H) X 14
/
"(D)
5
3
8
8
/
"(H) X 19
/
"(D)
15
13
16
32
2021-04-21
2021-04-21
3:12:35
3:12:35
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