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Troubleshooting
Problem
Possible cause
Excessive
There is excessive soiling in
smoking during
the oven.
a self-cleaning
cycle.
The oven door
The oven is too hot.
will not open
after a self-
cleaning cycle.
The oven is not
The oven controls were not
clean after a
set correctly.
self-cleaning
The oven was heavily soiled.
cycle.
Steam is
When using the convection
coming out of
feature, it is normal to see
the vent.
steam coming out of the oven
vent.
As the number of racks or
amount of food being cooked
increases, the amount of
visible steam will increase.
A burning or
This is normal in a new oven
oily odor is
and will disappear in time.
coming from
the vent.
70 English
Solution
Press OFF. Open the windows
to rid the room of smoke.
Wait until the self-cleaning
cycle is cancelled. Wipe up the
excessive soil and then start
the self-cleaning cycle again.
Allow the oven to cool.
See the section on self-
cleaning on page 57.
Wipe up heavy spillovers
before starting the self-
cleaning cycle. Heavily soiled
ovens may need to be self-
cleaned again or for a longer
period of time.
This is normal operation and
not a system failure.
Use the range as usual.
•
To speed the process, set
a self-cleaning cycle for a
minimum of 3 hours.
•
See the section on self-
cleaning on page 57.
Problem
Possible cause
Strong odor.
An odor coming from the
insulation around the inside
of the oven is normal for the
first few times the oven is
used.
Fan noise.
A convection fan may
automatically turn on and off.
Oven fan is
The cooling fan is not visible,
making a noise,
but you will hear it running
or won't turn
whenever the electronics get
off.
hot and turn off when the
electronics are cool.
Oven racks
The shiny, silver-colored
are difficult to
racks were cleaned in a self-
slide.
cleaning cycle.
DRAWER
Problem
Possible cause
The drawer
The drawer is out of
does not slide
alignment.
smoothly or
drags.
The drawer is overloaded or
the load is unbalanced.
Excessive
There is liquid present in the
condensation
drawer.
in the drawer.
Uncovered foods.
Solution
Operate the oven empty on
the bake setting at 400 °F for
1 hour.
This is not a system failure
but normal operation.
This is normal operation to
cool the oven, cooling fan
automatically shuts down
when the oven cools.
Apply a small amount of
vegetable oil to a paper towel,
and then wipe the edges of
the oven racks with the paper
towel.
Solution
Fully extend the drawer and
push it all the way in. See
page 65.
Reduce weight. Redistribute
drawer contents.
Remove the liquid.
Cover food with a lid.
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