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TROUBLESHOOTING
PROBLEM
The battery is not charged.
The switch is defective.
Grass jammed between the
deck and blade.
The mower does
The battery is not fully inserted
not start.
in the mower.
Battery may require service or
replacement.
Safety key is not installed in
the mower.
The lawn is rough or uneven.
The mower
cuts the grass
The cutting height is not set
unevenly.
properly.
Wet grass clippings are
The mower
sticking to the underside of the
does not mulch
deck.
properly.
The mulching plug is missing.
The grass is too tall, or the
cutting height is too low.
The mower is
hard to push.
The rear of the grass catcher
bag is dragging in thick grass.
The motor shaft is bent.
The mower is
excessively noisy
and vibrates.
The blade is unbalanced.
POSSIBLE CAUSE
Charge the battery.
Replace the switch (call the tollfree helpline,
at 1-888-909-6757.
Remove battery; check under deck for jams.
Check the connection between the battery
and the mower. Make sure the battery clicks
into place.
Call toll free helpline, at 1-888-909-6757 or
replace battery.
Ensure the safety key is fully installed in the
mower.
Check the mowing area.
Move the wheels to a higher setting.
Wait until the grass dries before mowing.
Install the mulching plug.
Raise the cutting height.
Empty the grass clippings from the grass
catcher bag.
Stop the motor, and inspect for damage.
Repair before restarting. If vibration persists,
call the toll free helpline 1-888-909-6757.
30
SOLUTION
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