Dreame P2013A Manual Del Usuario página 24

FAQ
EN
If the vacuum is not working properly, please refer to the table below.
Errors
Vacuum does not work.
Weak suction force.
Motor makes a strange
noise.
The battery indicator does
not light up when charging.
Charging too slow
18
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Possible Causes
Vacuum is out of battery or
low on power.
Overheat protection mode
triggered by a blockage.
Suction opening or airway
passage is blocked.
Dust bin is full and/or filter
assembly is clogged.
Attachment is blocked.
Main suction opening or
extension rod is blocked.
The charger does not plug
into the vacuum well.
The battery is charged
and switches to Sleep
Mode automatically.
If the problem persists after
ruling out the above two
possibilities.
Battery temperature is
too low or too high.
Solutions
Fully charge the vacuum,
then resume use.
Clean the suction openings
or air duct. Wait until the
vacuum cools down, then
reactivate it.
Clear any blockage from
suction opening or air duct.
Empty the dust bin and
clean the filter assembly.
Clear any blockages in the
attachment.
Clear any blockage in the
main suction opening or
extension rod.
Check whether the charger
is properly plugged into the
vacuum.
The vacuum runs normally.
Please contact the after-
sales service department
for maintenance.
Wait until the battery's
temperature returns
normal, then resume use.