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6
Troubleshooting
PROBLEM
The power cord is disconnected.
No Power
No Picture
The TV is not set to receive the DVD signal.
The video cables are not connected securely.
There is little or no
Equipment connected via the audio cable is not set to
sound
receive DVD signal output.
The audio cables are not connected to the speakers or
receiver securely.
If not, connect speaker cables correctly.
The DVD picture
The disc is dirty.
quality is poor
No disc is inserted.
A DVD/CD will not
play
An unplayable disc is inserted.
The disc is inserted upside down.
The menu is open on screen.
There is a parental lock which prevents the playback of
DVDs with a certain rating.
Humming noise
The disc is dirty.
heard while a DVD
or CD is playing
The DVD receiver is located too close to the TV, causing
feedback.
Radio stations
can't be tuned in
The antenna is positioned or connected poorly.
properly
The signal strength of the radio station is too weak.
No stations have been preset or preset stations have
been cleared (when tuning by scanning preset channels).
The remote is not pointed directly at the unit.
The remote control
doesn't work well /
The remote is too far from the unit.
at all
There is an obstacle in the path between the remote
control and the unit.
The battery in the remote control is flat.
CAUSE
CORRECTION
Plug the power cord into the wall outlet securely.
Select the appropriate video input mode on the TV so
the picture from the DVD Receiver appears on the TV
screen.
Connect the video cables securely to both the TV and
DVD Receiver.
Select the correct input mode of the audio receiver so
you can hear the sound from the DVD receiver.
Connect the audio cables into the connection
terminals correctly.
Speaker cables connected correctly.
Clean the disc using a soft cloth with outward strokes.
Insert a disc.
Insert a playable disc (check the disc type, colour
system and regional code).
Place the disc with the label or printed side facing
upwards.
Press SETUP to close the menu screen.
Enter your password or change the rating level.
Clean the disc using a soft cloth with outward strokes.
Move DVD receiver and audio components further
away from your TV.
Check the antenna connection and adjust its position.
Attach an external aerial if necessary.
Tune to the station manually.
Preset some radio stations, see page 35 for details.
Point the remote directly at the unit.
Use the remote within 23 feet (7m) of the DVD receiver.
Remove the obstacle.
Replace the battery with new ones.
Troubleshooting
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