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TROUBLESHOOTING PROBLEMS
Please read the following before
calling the service center.
1. The stand mixer may become
warm during use. Under heavy
loads with extended mixing time
periods, you may not be able to
comfortably touch the top of the
stand mixer. This is normal.
2. The stand mixer may emit a
pungent odor, especially when
new. This is common with
electric motors.
3. If the flat beater hits the bowl,
stop the stand mixer. See "Beater
to Bowl Clearance" section.
If your stand mixer should
malfunction or fail to operate,
please check the following:
– Is the stand mixer plugged in?
WARNING
Electrical Shock Hazard
Plug into a grounded 3 prong
outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these
instructions can result in
death, fire, or electrical shock.
– Is the fuse in the circuit to the
stand mixer in working order? If
you have a circuit breaker box, be
sure the circuit is closed.
– Turn the stand mixer off for
10-15 seconds, then turn it back
on. If the mixer still does not start,
allow it to cool for 30 minutes
before turning it back on.
If the problem is not due to
one of the above items, see
the KitchenAid
stand mixer
®
Warranty. Do not return the
stand mixer to the retailer – they
do not provide service.
USA/Puerto Rico: 1-800-541-6390
Canada: 1-800-807-6777
Mexico: 01-800-024-17-17
(JV Distribuciones)
or
01-800-902-31-00
(Industrias Birtman)
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