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Idiomas disponibles
Idiomas disponibles
TROUBLESHOOTING
This short guide is meant to help and try to solve simple problems, if they continue and the device
cannot operate, please, don't try to repair it by yourself, return the device to your MARK PRO dealer.
If a problem occurs, carry out the following steps in sequence until find solve the problem. If finally,
the unit operates properly, don't continue with this next steps. If the light effect does not operate
properly, refer servicing to a technician.
No Light
Response: Suspect two potential problem areas: the power supply or the LEDs.
1- Power supply. Check that the unit is plugged into an appropriate power supply.
2- Check if the fuse is not blown, if it is, change it with one that keeps the same technical features.
If once the fuse is ok the device again blown it, please, don't change it again, contact the MARK
PRO technical service.
3- If all the above appears to be OK, plug the unit in again.
4- If you are unable to determine the cause of the problem, do not open the device, as this may
damage the unit and the warranty will become void.
5- Return the device to your MARK PRO dealer.
No DMX
Response: Suspect the DMX cable or connector, a controller wrong function, a light effect DMX card
error.
1- Check the DMX setting. Make sure that DMX addresses are correct.
2- Check the DMX cable: Unplug the unit; change the DMX cable; then reconnect to electrical
power. Try your DMX control again.
3- Determine whether the controller or light effect is at fault. Does the controller operate properly
with other DMX products? If not, take the controller in for repair. If so, take the DMX cable and
the light effect to a qualified technician.
DMX Connection.
When fabricating your own cables, always observe the illustrations on this page. Never connect the
shielding of the cable to the ground contact of the plug, and always make certain that the shielding
does not beech the connection of the XLR plug. If the shielding is connected to the ground, this can
lead to short-circuiting and system malfunctions.
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