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Trouble Shooting
PROBLEM
Machine does not operate
Machine jams/ clogs or
stops operating
Squeaking
noise
juicing
Leaking from underneath
the bowl
Strainer Damage
Too much pulp coming out
Bowl is stuck and will not
detach from the base
Food Chute/Lid is stuck
• Check power cord and power source. • Check
that all parts have been assembled correctly.
• Check food chute is clear and is not blocked.
• Check that hard seeds have been removed
before juicing and are not stuck in the machine.
• Turn machine off, and switch to reverse for 3
seconds.
• Disassemble upper section and clear remaining
pulp.
when
• Squeaking sound is perfectly normal. Please
note to not run the juicer without any food.
• Be sure the silicone pad is tightly in place after
cleaning.
• Refer to operation instruction for proper usage
and juicing tips. Remember not to over stuff food
or force food in the slow juicer.
• Cut food into smaller pieces, especially fibrous
foods to avoid fibers scrapping around the Auger.
Insert food at a slower pace and allow all food
pulp to eject the unit before adding more.
• This is commonly caused by excess food in the
bowl. Press reverse button 3-5 seconds. Repeat
process 2-3 times. Then, push bowl upward while
turning.
•
Press reverse button 3-5 seconds. Repeat
process 2-3 times, you can then press down on
top of lid while turning.
SOLUTION
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