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This section addresses minor service issues. To locate the nearest Service Center or to schedule service, call the following toll free number:
1-888-331-4569.
Problem
Engine fails to start
Engine running erratically/
inconsistent RPM (hunting or
surging)
Excessive vibration
Loss of power
Unit fails to propel itself
TROUBLESHOOTING
Disconnect the spark plug wire and ground it against the engine to prevent
unintended starting. Before performing any type of maintenance/service,
disengage all controls and stop the engine. Wait until all moving parts
have come to a complete stop. Always wear safety glasses during operation
or while performing any adjustments or repairs.
Cause
1. Choke control not in CHOKE position.
2. Spark plug wire disconnected.
3. Faulty spark plug.
4. Fuel tank empty or stale fuel.
5. Engine not primed.
6. Safety key not inserted.
7. Extension cord not connected (when using electric start
button, on models so equipped).
1. Engine running on CHOKE.
2. Stale fuel.
3. Water or dirt in fuel system.
4. Carburetor out of adjustment.
5. Over-governed engine.
1. Loose parts or damaged auger or impeller.
1. Spark plug wire loose.
2. Gas cap vent hole plugged.
1. Drive cable in need of adjustment.
2. Drive belt loose or damaged.
3. Worn friction wheel.
WARNING
1. Move choke control to CHOKE position.
2. Connect wire to spark plug.
3. Clean, adjust gap, or replace.
4. Fill tank with clean, fresh gasoline.
5. Prime engine as instructed in the Operation section.
6. Insert safety key fully into the switch.
7. Connect one end of the extension cord to the electric starter
outlet and the other end to a three-prong 120V, grounded, AC
outlet.
1. Move choke control to RUN position.
2. Fill tank with clean, fresh gasoline.
3. Drain fuel tank by running engine until it stops. Refill with fresh
fuel.
4. Contact a qualified service dealer for repair.
5. Contact a qualified service dealer for repair.
1. Stop engine immediately and disconnect spark plug wire.
Tighten all bolts and nuts. If vibration continues, have unit
serviced by a Parts & Repair Center.
1. Connect and tighten spark plug wire.
2. Remove ice and snow from gas cap. Be certain vent hole is clear.
1. Adjust drive control cable. Refer to Service and Maintenance
section.
2. Contact a qualified service dealer for repair using identical
replacement part.
3. Have friction wheel replaced by a qualified service dealer using
identical replacement part.
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Remedy
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