Troubleshooting; General; Clock Sync; Restoring Factory Settings - Esoteric N-03T Manual Del Usuario

Troubleshooting

If you experience a problem with this unit, please take a moment
to review the following information before requesting service.
Moreover, the problem might be caused by something other than
this unit. Please also check the operation of the connected units.
If this product still does not operate correctly, contact the retailer
where you purchased it.

General

The unit does not turn on.
e Insert the power plug into an outlet.
e Check the connection of the power cord to this unit.
The unit automatically turns off.
e This is because the automatic power saving function turned
the unit off.
Press the POWER button on the main unit to turn it on.
Change the automatic power saving setting if necessary
(page 13).
The unit does not respond when buttons are pressed.
e Multiple button presses without pause can cause the unit to
stop responding. After pressing a button, wait momentarily for
the unit to respond.
There is noise.
e Place the unit as far away as possible from TVs and other devices
that have strong magnetism.
No sound is output from the speakers. The sound is distorted.
e Check the connections with the amp and the speakers.
e Adjust the volume of the amplifier and other devices.
e No sound is output when playback is paused. Use the app to
resume ordinary playback.

Clock sync

The CLOCK indicator does not stop blinking.
e Set clock mode to OFF when not using it.
e A clock signal to which the unit cannot synchronize might be
being input. Confirm that the clock output frequency of the
clock generator is 10 MHz. In addition, check the connection
of the 10MHz IN CLOCK connector and the settings of the con-
nected devices.
A cyclical noise is being output.
e If a cyclical noise is being output when the unit is in clock
mode, the connected device might not also be in clock mode.
Check the connection of the 10MHz IN CLOCK connector and
the clock mode setting of the connected device.
An audio file cannot be played back (correctly).
e Different media servers (NAS) support different types of files.
Check the specifications of the media server (NAS), too.
The sound breaks up during playback.
e If files that use lossy compression, including MP3s, and files at
44.1 kHz and other low bit rates play back normally, but the
sounds of files at 384 kHz and other high bit rates as well as
FLAC and other files that use lossless compression break up,
the ETHERNET speed might be too slow.
The audio data is transmitted from the NAS through the router.
For this reason, using LAN cables to connect the NAS to the
router and the router to this unit is preferable.
14

Restoring factory settings

Settings are retained even if the power plug is disconnected.
Follow these procedures to restore all settings to their factory
defaults and clear the unit's memory.
Press the POWER button while holding down the MENU button on
the main unit.
Note about condensation
If this unit is brought from a cold outdoor environment into a warm
room, or the heater has just been turned on in the room where
it is located, for example, condensation might occur, resulting in
improper operation. If this occurs, leave the unit on and wait 1–2
hours. This should enable normal playback.