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Problem
Washer is not filling
Insufficient water supply
properly.
• Make sure that both hot and cold water faucets are turned on all the way.
Washer lid is open.
• Close the lid and make sure that nothing is caught under the lid preventing it from closing
Water level is too low.
• The water will not normally cover the clothes. The fill level is optimized for the wash
Water in the washer
Drain hose is kinked, pinched, or clogged.
does not drain or
• Make sure that the drain hose is free of clogs or kinks and is not pinched behind or under
drains slowly.
The end of the drain hose is more than 96 inches (2.4 m) above the bottom of the
washer.
• Move the end of the drain hose so that it is lower than 96 inches (2.4 m).
Bleach does not
Bleach dispenser cover is not properly installed (on some models).
dispense.
• Make sure that the bleach cover is properly installed and snapped into place before the
Bleach dispenser is dirty or clogged.
• Lift out the bleach dispenser cover and clean out the reservoir. Lint and other foreign
Premature
Bleach dispenser filled for future load.
dispensing of bleach
• You cannot store bleach in the dispenser for future use. The bleach will be dispensed every
Overfilling the bleach dispenser
• Overfilling the bleach dispenser will cause the bleach to dispense immediately, which will
Performance
Problem
Wrinkling
Washer is not unloaded promptly.
• Always remove items from the washer as soon as the cycle is complete.
Washer is overloaded.
• The washer can be fully loaded, but the tub should not be tightly packed with items. The lid
Hot and cold water inlet hoses are reversed.
• Hot water rinse can set wrinkles in garments. Check the Inlet hose connectors.
Staining
Bleach or softener dispensed too soon.
• Dispenser compartment was overfilled, causing the bleach or softener to dispense
Bleach or softener was added directly to the wash load in the tub.
• Always use the dispensers to ensure that laundry products are properly dispensed at the
completely.
motion to achieve the best wash performance.
the washer.
beginning of the cycle.
debris that are collected inside the dispenser may prevent proper dispensing of the
bleach.
load.
damage the laundry or the washer. Always measure bleach, but never fill above the max
line on the dispenser. A half cup of bleach is sufficient for most loads. Never use more
than 1 cup of bleach.
of the washer should close easily.
immediately. Always measure bleach, and never use more than 1 cup.
right time in the cycle.
TROUBLESHOOTING
Possible Cause & Solution
Possible Cause & Solution
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