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Solutions to Common Problems
Glassware/Flatware Spotted or Cloudy
•
Check water hardness. For extremely hard
water, it may be necessary to install a water
softener. (See Detergent Chart).
•
Water temperature may be low. Avoid
extremely low or high temperatures. (See
Factors Affecting Performance.
•
Avoid overloading and improper loading. (See
Preparing and Loading Dishes).
•
Use fresh detergent. Old detergent is
ineffective.
•
Make sure rinse aid dispenser is fi lled.
•
Check to see that proper amount of detergent
is being used for cycle selected. Also, check
phosphate level. (See Detergent Dispenser.)
•
Home water pressure may be too low - it
should be 20 to 120 pounds per square inch
(psi).
Dishware Chipped
•
Load with care and do not overload. (See
Preparing and Loading Dishes).
•
Place delicate items in top rack.
•
Place glasses securely against pins and not
over pins.
•
Load items so they are secure and don't jar
loose when moving racks in and out. Move
racks in and out slowly.
•
Make sure tall glasses and stemware will clear
top of tub when rack is pushed in.
Water in Bottom of Tub
•
Water left in the tub bottom after the cycle is
complete is not normal. If water remains in the
bottom of the tub, the dishwasher may not be
draining properly. (See Dishwasher Does not
Drain Properly).
Dishware Stained or Discolored
•
Tea and coffee can stain cups. Remove the
stains by hand washing in a solution of 1/2 cup
(120 ml) bleach and one quart (1L) of warm
water. Rinse thoroughly.
•
Iron deposits in water can cause a yellow or
brown fi lm. A special fi lter installed in the
water supply line will correct this problem. (See
Removing Spots and Film).
•
Aluminum utensils can leave gray/black marks
when they rub against other items. Load
Properly.
•
Certain high acid foods can cause discoloration
of stainless steel and plastics if allowed to sit
for a long period. Use the Rinse Only cycle or
rinse by hand if not operating dishwasher at
once.
•
Mixing stainless steel and silver utensils in
silverware basket can cause pitting of the
stainless steel blades. Avoid mixing stainless
steel and silver.
Cycle Takes a Long Time
•
Is cycle in a water heating delay?
•
Has the delay start option been selected?
•
Has the sanitize option been selected?
Normal Sounds You Will Hear
•
Normal sounds include water fi ll, water
circulation and motor sounds.
Dishwasher Leaks
•
Use only fresh detergent designed for
automatic dishwashers. Measure detergent
carefully. Try a different brand.
Etching
•
Using too much detergent especially in soft or
softened water causes damage that looks like
a fi lm but cannot be removed.
•
Adjust the amount of detergent based on the
water hardness. (Check Detergent Chart).
•
Lower the water temperature.
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