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Idiomas disponibles
10. PRODUCT WARRANTY
Warranty period:
1. The guarantee applies to the product lines of Evaporative Coolers, Humidifiers, Heaters, Heating Mats
supplied under the MCONFORT brand.
2. The warranty period is 2 years, counted from the date of sale.
3. MCONFORT will provide technical assistance at your convenience at the customer's home, will pick up the
equipment to repair it at its facilities or will indicate to the customer the closest TAS where to deliver the
equipment for repair.
Requirements for the validity of the guarantee:
1. This guarantee applies only in the Spanish national territory.
2. The equipment must have been used in accordance with the instructions detailed in the user manual.
3. Only the MCONFORT authorized technical service can cover the guarantee.
4. The document that validates the guarantee and that in turn indicates the beginning of it will be the
PURCHASE INVOICE.
Warranty coverage:
1. This guarantee does not affect the rights available to the user in accordance with the provisions of RDL
1/2007.
2. In accordance with title V of RDL 1/2007, the user shall have the right to demand the repair and/or
replacement of the product from the seller, and/or the producer in the cases determined by law.
3. During the time that the equipment repair lasts, no amount will be paid for damages for the time the
equipment has been out of service.
4. We are not responsible for any damage that the equipment may cause to external elements.
Warranty Exclusions:
1. Failure to comply with any of the aforementioned requirements.
2. When the use that has been given to the equipment was not exclusively domestic.
3. The guarantee does not cover accessories or complements added to the equipment.
4. Demonstrations or start-up of equipment.
5. If the failure is caused by fire, flood, meteorological agents, shock or application of inadequate electrical
supply.
6. Damage due to mistreatment, including transport damage, which must be claimed from the transport
company. It is advisable to inspect the packages received in the presence of the transport company's
personnel, before signing the delivery note in accordance with receipt.
7. Breakdowns caused by physical breakage in casings or plastics.
8. The use of non-original MCONFORT spare parts.
9. Breakdowns caused by misuse.
10. Equipment that does not have the manufacturing serial number, or that has been altered or erased.
11. When the equipment has been manipulated or repaired by personnel outside or not authorized by
MCONFORT.
12. Equipment maintenance and cleaning work
13. Breakdowns caused by wear or normal use of the equipment, such as blockage of filters or drains.
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