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the guarantee service. This also applies for
replaced or repaired parts. Any damages
and defects already present at the time of
purchase must be reported immediately af-
ter unpacking. Repairs arising after expiry
of the guarantee period are chargeable.
Guarantee Cover
The equipment has been carefully pro-
duced in accordance with strict quality
guidelines and conscientiously checked
prior to delivery.
The guarantee applies for all material and
manufacturing defects. This guarantee
does not extend to cover product parts that
are subject to normal wear and may there-
fore be considered as wearing parts (e.g.
Set of tines) or to cover damage to break-
able parts (e.g. switches).
This guarantee shall be invalid if the prod-
uct has been damaged, used incorrectly or
not maintained. Precise adherence to all of
the instructions specifi ed in the operating
manual is required for proper use of the
product. Intended uses and actions against
which the operating manual advises or
warns must be categorically avoided.
The product is designed only for private
and not commercial use. The guarantee
will be invalidated in case of misuse or
improper handling, use of force, or inter-
ventions not undertaken by our authorised
service branch.
Processing in Case of Guarantee
To ensure quick handling of you issue,
please follow the following directions:
• Please have the receipt and identifi ca-
tion number (IAN 373777_2204)
ready as proof of purchase for all en-
quiries.
• Please fi nd the item number on the rat-
ing plate.
32
• Should functional errors or other de-
fects occur, please initially contact the
service department specifi ed below by
telephone or by e-mail. You will then re-
ceive further information on the process-
ing of your complaint.
• After consultation with our customer
service, a product recorded as defective
can be sent postage paid to the service
address communicated to you, with the
proof of purchase (receipt) and speci-
fi cation of what constitutes the defect
and when it occurred. In order to avoid
acceptance problems and additional
costs, please be sure to use only the
address communicated to you. Ensure
that the consignment is not sent carriage
forward or by bulky goods, express or
other special freight. Please send the
equipment inc. all accessories supplied
at the time of purchase and ensure ad-
equate, safe transport packaging.
Repair Service
For a charge, repairs not covered by the
guarantee can be carried out by our ser-
vice branch, which will be happy to issue
a cost estimate for you.
We can handle only equipment that has
been sent with adequate packaging and
postage.
Attention: Please send your equipment to
our service branch in clean condition and
with an indication of the defect.
Equipment sent carriage forward or by
bulky goods, express or other special
freight will not be accepted.
We will dispose of your defective devices
free of charge when you send them to us.
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