Malfunctions and Troubleshooting
Robot Status
Charging is abnormal
Dapter Error,please use the specified adapter.
Anti-drop sensor is
Cliff Sensor Error, please clean the cliff sensor and start the
abnormal
robot away from the cliff.
Robot Leans
Robot tilt, please put robot on the ground and start.
Power off charging
Power Off, please turn the power on and recharge.
alarm
Start at forbidden area
Forbidden Zone Error, please put robot away from the
and alarm
forbidden area and start.
Low Battery, please charge.
Low battery alarm
The robot is trapped, please remove obstacles around the
The robot is trapped
robot or move robot to a new location to start.
TOF sensor is abnormal
Wall Sensor Error, please clean the wall sensor.
Reset factory default
(N/A)
The robot is trapped, please remove obstacles around the
The robot is trapped
robot or move robot to a new location to start.
*Attention
The status of the robot light indicator for the voice error message is "red light is always on".
APP Prompt
Voice Prompt
Please use the specified adapter for charging.
Please clean the anti-drop sensors, and start the robot
away from the cliff.
Please put the robot on a level ground to start.
Please turn the power on and charge.
Forbidden area or virtual wall detected, please move the
robot away and restart.
Low battery, please recharge and start.
Please remove obstacles around the robot or move robot
to a new location to start.
Please clean the along wall TOF sensors.
Please start after factory default reset.
Please remove obstacles around the robot or move robot
to a new location to start.
28