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Resolving Software and Hardware Incompatibilities
If a device is either not detected during the operating system setup or is
detected but incorrectly configured, you can use the Hardware
Troubleshooter to resolve the incompatibility.
To start the Hardware Troubleshooter:
Windows XP:
1 Click Start
2 Type hardware troubleshooter in the search field and press
<Enter> to start the search.
3 In the Fix a Problem section, click Hardware Troubleshooter.
4 In the Hardware Troubleshooter list, select the option that best describes
the problem and click Next to follow the remaining troubleshooting steps.
Windows Vista:
1 Click the Windows Vista start button
2 Type hardware troubleshooter in the search field and press
<Enter> to start the search.
3 In the search results, select the option that best describes the problem and
follow the remaining troubleshooting steps.
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Quick Reference Guide
Cause
No timer tick
Shutdown failure
Gate A20 failure
Unexpected interrupt in protected mode
Memory failure above address 0FFFFh
Timer-chip counter 2 failure
Time-of-day clock stopped
Serial or parallel port test failure
Failure to decompress code to shadowed memory
Math-coprocessor test failure
Cache test failure
→
Help and Support.
, and click Help and Support.