Before you call for service...
Problem
Water does not
Automatic self system checks
enter washer or
enters slowly
Water supply is turned off
Water valve screens are
stopped up
Wrinkling
Improper sorting
Overloading
Incorrect wash cycle
Repeated washing in water
that is too hot
Grayed or
Not enough detergent
yellowed clothes
Not using HE (high efficiency)
detergent
Hard water
Water is not hot enough
Detergent is not dissolving
Dye transfer
Colored spots
Incorrect use of fabric softener
Dye transfer
Water
Water supply is improperly
temperature is
connected
incorrect
House water heater is not set
properly
Slight variation
This is normal
in metallic color
Bad odor inside
Washer unused for a long time,
your Washer
not using recommended quality
of HE detergent or used too
much detergent
Possible Cause
After START is pressed, the washer does several system checks.
Water will flow 60 seconds after START is pressed.
Turn on both hot and cold faucets fully.
Turn off the water source and remove the water connection hoses
from the upper back of the washer. Use a brush or toothpick to clean
the screens in the machine. Reconnect the hoses and turn the water
back on.
Avoid mixing heavy items (like work clothes) with
light items (like blouses).
Load your washer so clothes have enough room
to move freely.
Match cycle selection to the type of fabric you are
washing (especially for easy care loads).
Wash in warm or cold water.
Use correct amount of detergent.
Use HE detergent.
Use hottest water safe for fabric.
Use a water conditioner like Calgon brand or install
a water softener.
Make sure water heater is delivering water at
120°–140°F (48°–60°C).
Try a liquid detergent.
Sort clothes by color. If fabric label states wash separately,
unstable dyes may be indicated.
Check fabric softener package for instructions and follow
directions for using dispenser.
Sort whites or lightly colored items from dark colors.
Promptly remove wash load from washer.
Make sure hoses are connected to correct faucets.
Make sure house water heater is delivering water at 120°–140°F
(48°–60°C).
Due to the metallic properties of paint used for this unique
product, slight variations of color may occur due to viewing angles
and lighting conditions.
Run a BasketClean cycle.
In case of strong odor, you may need to run the BasketClean cycle
more than once.
Use only the amount of detergent recommended on the detergent
container.
Use only HE (high efficiency) detergent.
Always remove wet items from the washer promptly after machine
stops running.
Leave the door slightly open for the water to air dry. Close
supervision is necessary if this appliance is used by or near children.
Do not allow children to play on, with or inside this or any other
appliance.
GEAppliances.com
What To Do
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