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TROUBLESHOOTING
Problem
The refrigerator is not getting any power (no hum, etc.)
Food in the refrigerator is not cold enough.
The temperature inside the refrigerator is too warm.
The outside of the unit is warm.
Various noises are heard from the refrigerator at different
times. This includes loud sounds when it is first turned on,
fans running, popping, boiling, gurgling or cracking sounds.
The vibrating or rattling sounds seem to be excessive.
There is moisture appearing on the inside of the refrigerator
walls.
There is moisture appearing on the outside of the refrigera-
tor walls.
Water has accumulated on the floor underneath the unit.
The door will not close completely.
Solution
Make sure that the plug is in all the way into the wall socket.
Check that a household fuse or circuit breaker hasn't tripped.
It may be necessary to have a qualified technician check the
fuse in the fridge.
Make sure that the door to the refrigerator is closed all the
way and that the refrigerator is level. Also, do not open the
door more often than necessary.
Check the ambient temperature of the room. If it's very
warm, this may be expected. Avoid placing the appliance
near a heat source.
If you recently put a lot of very warm food in the refrigerator,
this is normal.
Make sure that the gasket/seal around the door is free of
debris. If the seal is not tight, warm air from the environment
may seep in.
This is normal when the unit is turned on after being off an
extended time.
If food is tightly packed, make sure the food is more evenly
distributed. Do not over-pack the fridge unit.
Make sure that the temperature setting is at the desired
selection.
This could be caused by opening the door too frequently and
letting in too much warm air.
This can be caused by warm food.
It can take at least four hours for your refrigerator to get to its
target temperature setting if it is being used for the first time
or if it has been off for an extended period of time.
This is normal and expected behavior. Warmth prevents the
formation of moisture.
All of these noises are typical during normal operation and
cycles, especially when the door has been opened. These
noises are caused by the compressor motor and the refriger-
ant which is circulated through the system.
Make sure the unit is level and that is not touching a wall.
See the "Leveling the Unit" section above.
This can be caused by debris in the door gasket/seal prevent-
ing a tight seal. As well, it is a normal occurrence if the am-
bient air is humid. This can also occur if the door is opened
frequently.
Make sure that your door is closing properly and that there is
no debris in the door gasket/seal. This may also be due to a
fluctuation in room temperature. Wipe the residue away. If
this continues to happen, contact a qualified technician for
assistance.
The water drain hole may be clogged and require cleaning
(see the section on Cleaning & Caring for your Appliance).
Make sure that the unit is not overstuffed with food.
Make sure that the shelves are properly in position.
Make sure the door gasket/seal is clean.
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