Troubleshooting
Meter Error Codes
•
If the reading on the screen is flashing
Perform the meter self test, clean the electrode according to the electrode user
guide and re-calibrate the electrode with new standards .
•
If the
icon is lit and the reading is flashing, the sensor needs to be
calibrated according to the user's set calibration interval or the pH slope is
outside the range of 85 % to 115% .
•
Press
to clear an error code . Error codes show
a set of three alphanumeric characters on the bottom line . Some of these codes
are errors, some are warnings and some are purely informational .
Error Code
Description
002, 026,
Hardware or Memory
E##, F##
Error
005
Value Outside
Allowable Range
033
Keypad Failure
034
BNC Input Failure
038
Datalog Full
D##
Remote Control Error
107
pH Calibration
Standard Error
109
Bad pH Slope or
Calibration Offset
200
Autosampler
Interface Error
201
Autosampler
Signal Error
EN-54
Troubleshooting
Press
to clear the error. If the error occurs again, contact
Technical Support.
Press
and re-enter the value. Check meter specifications for the
allowable range of values.
Repeat the self test. When the meter reads
including the power key, within five seconds of one another.
Disconnect all the electrodes from the meter, connect the BNC shorting cap
to the meter and repeat the self test.
Download the datalog to a printer or computer, turn the automatic datalog
feature off in the setup menu (Star Plus meters only) or change the datalog
setting to
datalog points when the datalog is full.
Check the programming instructions to verify the correct commands, names
and values.
The millivolts measured during calibration are the same for two buffers.
Review the calibration procedure and verify that the electrode was placed
in the buffers at the appropriate time. Clean the electrode according to the
electrode user guide. Re-calibrate the electrode with fresh buffers.
Clean the electrode according to the electrode user guide. Re-calibrate the
electrode with new buffers.
The meter is unable to send a signal to the autosampler. Make sure that
the autosampler is properly connected to the meter.
The autosampler is unable to receive a signal from the meter. Review the
meter setup parameters and make sure that the baud rate of the meter is
set to 1200.
Thermo Scientific Orion Star
, the value is out of range .
,
,
in the setup menu so the meter deletes the
and Star Plus Series Meter User Guide
™
on the middle line and
, press all the keys,